Content Development - Tech Writer

BRMi • Vienna, VA

2d • $73,000 - $85,000 • Hybrid

About The Position

BRMi is seeking a dedicated and detail-oriented Process and Documentation Specialist to join our Customer's HR Finance and Vendor Management team. The successful candidate will be responsible for developing, documenting, and optimizing workflows and processes that enhance efficiency, compliance, and communication within the department. He or she will also draft standards and guides for vendor relationship managers and engagement / contract owners. Strong knowledge of contract, vendor, and third-party risk management is essential. Experience related to HR vendor management is desired.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field.
• Proven experience in process and end-user documentation, workflow analysis, and process improvement.
• Strong knowledge of contract management, vendor relations, and third-party risk management.
• Excellent written and verbal communication skills with the ability to convey complex information clearly and concisely.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Proficiency in process mapping and documentation tools, with a strong command of SharePoint.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a team-oriented environment and engage effectively with diverse stakeholders.
• Proficient in Microsoft Office Suite, Copilot and other relevant software tools.

Nice To Haves

• Experience in HR Finance, Vendor Management, or related fields is highly desirable.
• Familiarity with compliance standards and regulatory requirements relevant to vendor management.

Responsibilities

• Analyze and document existing enterprise workflows and processes and adapt to meet HR department needs.
• Collaborate with HR Operational Risk and other stakeholders to review processes / documentation and gather input, identifying areas for improvement and standardization.
• Create clear and concise process documentation, including flowcharts, standard operating procedures (SOPs), knowledge articles and guides, and work instructions using appropriate tools.
• Review existing internal and external relevant standards and processes (HR Technology, Enterprise Risk Management, Finance, etc.) to develop comprehensive procedural documents and guides for internal HR stakeholders.
• Utilize SharePoint platform to manage and disseminate documentation, ensuring easy access for stakeholders.
• Develop roadshow materials and provide input for information sessions for HR stakeholders on new processes and documentation tools to promote best practices.
• Stay updated on industry trends and regulatory changes related to third-party risk management that may impact HR and industry best practices in vendor management.
• Assist in the integration of process documentation with risk frameworks and metrics.
• Perform other duties as assigned

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level