Process Administrator - Covington, KY

Huntington National Bank•Covington, KY
•Onsite

About The Position

The Process Administrator provides “Simply the Best” customer service while performing moderately complex assignments under minimum supervision. The work requires detailed knowledge of company and/or department procedures. The position is onsite at Huntington’s Covington Main office in Covington, Kentucky. The role is typically cross-trained to perform various functions in the area and may include training less experienced employees and/or organizing workflow.

Requirements

  • High school diploma or GED.
  • At least 1 year of work experience in a processing-type function.
  • Excellent customer service skills.
  • Excellent written and verbal communication skills, including face-to-face and telephone communication, with professional grammar and demeanor.
  • Strong organizational skills, attention to detail, planning, and follow-up.
  • Ability to multitask.
  • PC and internet proficiency.
  • Proficiency with Microsoft Office, including Excel and Word.
  • Must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor immigration benefits for this position.

Nice To Haves

  • Highly motivated, focused, and goal-oriented.

Responsibilities

  • Receive, classify, reconcile, interpret, consolidate, maintain, and/or summarize records, files, and documents from multiple sources.
  • Compile regular and special reports using data from a variety of sources.
  • Exchange information and resolve problems when multiple non-standard solutions are available.
  • Refer unusual cases to a team leader or supervisor.
  • Cross-train to perform various functions in the area.
  • May train less experienced employees and/or organize workflow.
  • Perform other duties as assigned.
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