Procedure/Surgery Scheduler - Orthopedics

Mayo Clinic • Jacksonville, FL

4h

About The Position

Coordinates and supports the scheduling of surgeries in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants, and patients. Allocates surgical blocks in collaboration with various department operations administrators, surgeons, physician’s assistants, clinic scheduling, and desk personnel. Provides data and reports related to the house of surgery as requested. Demonstrates initiative and proficient organizational skills to perform a variety of duties in support of physicians, patients, administrators, and the institution. Prioritizes work according to departmental demands. Performs duties independently and demonstrates good judgment in handling difficult or critical situations that may involve patients. Knowledgeable in project management, computer software applications, scheduling technology, internet/intranet communications and research, document preparation, storage, and retrieval, customer service, and public relations.

Requirements

• Associate's degree required or two years of medical appointment scheduling experience in a healthcare facility or six months of internal Mayo Clinic experience in the hiring work unit.
• Proficiency in anatomy, physiology and medical terminology preferred.
• Must have clerical skills.
• Proficiency in Microsoft Office Suite.
• Must demonstrate well-developed leadership and customer service skills.
• Must demonstrate superior written and verbal communication skills.
• Must possess strong conflict management skills and the ability to independently problem solve.
• Must possess sophisticated skill sets and experience in specific areas such as ever changing technology and business practices.
• For internal candidate consideration: Must have Millennium/PCO experience and exceptional computer skills and knowledge of multiple software systems.
• Must be comfortable with the latest office technologies.

Nice To Haves

• Proficiency in anatomy, physiology and medical terminology

Responsibilities

• Coordinates and supports scheduling of surgeries.
• Allocates surgical blocks.
• Provides data and reports related to the house of surgery.
• Prioritizes work according to departmental demands.
• Performs duties independently and demonstrates good judgment in handling difficult or critical situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree