Procedural Scheduler - ENT

Saint Luke's Physician Group•Kansas City, MO
•Onsite

About The Position

The Procedural Scheduler comprehensively coordinates and manages scheduling for ENT practices. The role communicates with patients about appointments, insurance, and co-pay collections; supports other ENT practices as needed for coverage; manages EPIC referral work queues for incoming patient appointments; helps monitor denials; manages fax work queues; and performs other front desk duties as assigned. Some travel may be required to support Metro ENT clinics as needed. The position is based at Saint Luke's Plaza and is full-time, with a Monday–Friday day schedule of either 8:00 a.m.–4:30 p.m. or 7:30 a.m.–4:00 p.m. Night and weekend work is not required.

Requirements

  • At least 1 year of applicable experience.

Nice To Haves

  • Prior healthcare experience is preferred.

Responsibilities

  • Comprehensively coordinate and manage scheduling for ENT practices.
  • Communicate with patients regarding appointments, insurance, and co-pay collections.
  • Support other ENT practices as needed for coverage.
  • Manage EPIC referral work queues for scheduling incoming patient appointments efficiently and in a timely manner.
  • Collect co-pays.
  • Help monitor denials.
  • Manage fax work queues.
  • Perform other front desk duties as assigned.
  • Travel as needed to support Metro ENT clinics.

Benefits

  • Work/life balance
  • Support in achieving professional goals
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