Procedural Scheduler - ENT

Saint Luke's Health System•Kansas City, MO
•Onsite

About The Position

Join our team as a Procedural Scheduler at our Saint Luke's Plaza location! This role involves comprehensively coordinating and managing the scheduling for ENT practices. You will provide effective communication to patients regarding appointments, insurances, and co-pay collections. The position also supports other ENT practices as needed for coverage, efficiently and timely manages all EPIC referral work queues for scheduling of incoming patient appointments, collects co-pays, helps monitor denials, and manages fax work queues. Other front desk duties may be assigned.

Requirements

  • 1 year of applicable experience.
  • Prior healthcare experience is preferred.
  • Some travel might be required to support Metro ENT clinics as needed.

Responsibilities

  • Comprehensively coordinates and manages the scheduling for ENT practices.
  • Provide effective communication to patients regarding appointment, insurances, and co-pay collections.
  • Supports other ENT practices as needed for coverage.
  • Efficiently and timely manage all EPIC referral work queues for scheduling of incoming patient appointments.
  • Collects co-pays.
  • Helps monitor denials.
  • Manages fax work ques.
  • Other front desk duties as assigned.

Benefits

  • Work/life balance
  • Innovation and continuous improvement
  • Collaborative environment where all voices are heard
  • Support in achieving goals
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