Procedural Scheduler - Pre Admit

Providence • Milwaukie, OR

3d • Onsite

About The Position

The Spec-Surgery Scheduling is accountable for scheduling various complex Surgical and Medical procedures by obtaining appropriate surgical procedure, specialized equipment, and other specialized resources, implants and current/historical medical information (i.e., ICD10 Coding, Medical History, including allergies and Patient Demographic Profile). Complexity of this position is evidenced by the use of simple and complex medical terminology and enterprise scheduling protocols. Surgical Scheduling Specialist must also think independently and make relatively complex decisions in a fast-paced environment. Provides superior customer service and service recovery, utilizing good judgment that meets or exceeds the expectations of patients, visitors, physicians and Providence Health System staff. Surgical Services Scheduling Specialist is accountable for the efficient coordination of the operating schedule(s) including: preoperative scheduling of surgical and medical procedures and assisting the OR manager, Associate Nurse Managers, Charge nurses, and Anesthesia Coordinator with daily facilitation of the schedule. The Surgical Services Scheduling Specialist serves as the liaison and first contact of communication for the operating room; displays professional interpersonal skills and presence when communicating with physicians, staff and the public; as the front-line customer service representative, upholds and exhibits the core values in all communication.

Requirements

• Coursework/Training: Intermediate Medical Terminology and Physical Anatomy coursework or equivalent education/experience
• 3 years Medical Office or hospital experience in surgery field
• Demonstrated outstanding customer service experience

Nice To Haves

• Coursework/Training: Business or college courses

Responsibilities

• Scheduling various complex Surgical and Medical procedures
• Obtaining appropriate surgical procedure, specialized equipment, and other specialized resources, implants and current/historical medical information (i.e., ICD10 Coding, Medical History, including allergies and Patient Demographic Profile)
• Thinking independently and making relatively complex decisions in a fast-paced environment
• Providing superior customer service and service recovery, utilizing good judgment that meets or exceeds the expectations of patients, visitors, physicians and Providence Health System staff
• Efficient coordination of the operating schedule(s) including: preoperative scheduling of surgical and medical procedures
• Assisting the OR manager, Associate Nurse Managers, Charge nurses, and Anesthesia Coordinator with daily facilitation of the schedule
• Serving as the liaison and first contact of communication for the operating room
• Displaying professional interpersonal skills and presence when communicating with physicians, staff and the public
• Upholding and exhibiting the core values in all communication as the front-line customer service representative

Benefits

• Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed