Probate Coordinator

ARCHER Systems•Austin, TX

10d

About The Position

The Probate Coordinator processes settlement claims for deceased, incapacitated, and/or minor claimants, ensuring claims are processed and distributed in accordance with applicable state and county laws. The role participates in the process from the initial release phase through final fund disbursement. The position is located in Austin, Texas. The coordinator works under the direction of department attorneys to resolve probate and other legal issues and coordinates with local counsel in various states to ensure the probate process follows relevant state statutes. The role also manages a large volume of case files and responds to telephone inquiries and client requests promptly and professionally, assessing situations and identifying appropriate resources. ARCHER Systems provides technology-enabled pre-settlement and post-settlement administration services for single-event, mass tort, and class-action cases. Its services include healthcare lien resolution, Qualified Settlement Fund administration and payments processing, claims administration, probate and bankruptcy coordination, release administration, medical-records review, and intake and census preparation and management.

Requirements

At least 1 year of probate administration experience is preferred.
Excellent communication skills.
Strong attention to detail.
Superior time-management and organizational skills.
Ability to work as part of a team.
Ability to function with patience, tact, and diplomacy.
Strong working knowledge of Microsoft Office, including Microsoft Excel and Microsoft Word.

Nice To Haves

Legal experience in mass tort or Qualified Settlement Fund (QSF) management.
Paralegal certificate.
Experience with wrongful death cases.
Experience with guardianship or conservatorship cases.
Experience with cases involving minors.
Bilingual English/Spanish skills.

Responsibilities

Work directly with department attorneys and follow their direction to resolve probate and other legal issues.
Coordinate the probate process with claimants and local counsel in various states, ensuring applicable state statutes are followed.
Monitor and manage a large volume of case files.
Respond promptly, professionally, and efficiently to telephone inquiries, aiming to provide first-call resolution.
Understand and resolve client requests and questions, and analyze situations to determine the best use of resources.
Process settlement claims for deceased, incapacitated, and/or minor claimants from initial release through final fund disbursement, in accordance with applicable state and county laws.