Probate Coordinator

ARCHER•Houston, TX

About The Position

The Probate Coordinator processes settlement claims for deceased, incapacitated, and/or minor claimants, ensuring claims are processed and distributed in accordance with applicable state and county laws. The role is involved from the initial release phase through final fund disbursement. Based in Houston, Texas, the coordinator works with department attorneys and local counsel to resolve probate and other legal issues, coordinate probate processes, and ensure applicable state statutes are followed. The position also manages a large volume of case files, responds to telephone inquiries, and addresses client requests and questions.

Requirements

  • At least 1 year of probate administration experience is preferred.
  • Excellent communication skills.
  • Strong attention to detail.
  • Superior time-management and organizational skills.
  • Ability to work as part of a team.
  • Ability to function with patience, tact, and diplomacy.
  • Strong working knowledge of Microsoft Office, including Microsoft Excel and Microsoft Word.

Nice To Haves

  • Paralegal certificate.
  • Experience with wrongful death cases.
  • Experience with guardianship or conservator cases.
  • Experience with cases involving minors.
  • Bilingual English/Spanish skills.
  • Legal experience in mass tort or QSF management.

Responsibilities

  • Work directly with department attorneys and take direction from them to resolve probate and other legal issues.
  • Work with local counsel in various states to coordinate probate processes with claimants and ensure applicable state statutes are followed.
  • Monitor and manage a large volume of case files.
  • Respond to telephone inquiries promptly, professionally, and efficiently to provide first-call resolution.
  • Understand and resolve client requests and questions, and analyze situations to determine the best use of resources.

Benefits

  • 401(k) retirement plan with matching contributions.
  • Comprehensive health insurance coverage.
  • Dental insurance.
  • Vision insurance.
  • Parental leave.
  • Short-term and long-term disability coverage.
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