Pro Shop Attendant

Life Time•Westfield, MA

About The Position

The Pro Shop Attendant supports the smooth day-to-day operations of the LifeShop by welcoming customers, providing product information and recommendations, processing transactions and returns, organizing merchandise, and maintaining a clean shop. The role also promotes Life Time programs, products, and services while providing customer service that encourages repeat business.

Requirements

  • Working toward a high school diploma or GED.
  • 1–2 years of customer service experience.

Nice To Haves

  • Computer experience.
  • Ability to sit, stand, reach, walk, climb, and lift up to 50 pounds.
  • CPR and AED certification within the first 30 days of hire.

Responsibilities

  • Greet and welcome customers in a friendly and professional manner, creating a positive environment.
  • Provide detailed product information and recommendations, and answer customer questions.
  • Handle transactions, process payments, and manage returns.
  • Keep merchandise well-stocked and organized.
  • Clean and tidy the shop regularly.
  • Promote Life Time programs, products, and services.
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