Pro Shop Assistant

Otesaga Hotel. • Cooperstown, NY

3d • $0 - $17 • Onsite

About The Position

The Pro Shop Clerk is responsible for the daily duties in the Leatherstocking Pro Shop, including providing a warm greeting to Guests, ensuring that the golf check-in process is smooth and efficient. The Assistant Manager will effectively utilize the computerized tee time reservation system and point-of-sale system for retail transactions and effectively perform both opening and closing procedures. The Assistant Manager is also involved in inventory management, merchandising within the golf shop, including the moving, folding, pricing, and displaying of product.

Requirements

• High school diploma or general education degree (GED)
• A general understanding of the game of golf
• Reliably commute or plan to relocate before starting work
• General computer skills
• Set a positive tone and strong work ethic, leading by example
• Maintain professional presentation (must adhere to company and department dress code)
• Ability to clearly communicate both verbally and in writing
• Ability to keep all areas of the pro shop neat and tidy

Nice To Haves

• Preferred experience in the service industry

Responsibilities

• Checking in golfers, accurately ringing up charges in the Point of Sale (POS) system prior to play and properly using POS for processing purchases, credit and gift card transactions, answering the telephone, and managing the reservation system.
• Assist Subscribers and Guests in creating a pleasant and satisfying shopping experience.
• Assist and follow up with Subscribers and Guests on special orders and all other retail needs.
• Assist in merchandising and creating new, interesting and visually pleasing displays, by maintaining a pristine shop appearance and organizing and straightening merchandising displays.
• Maintain a professional and service-oriented environment in the Pro Shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment.
• Have full knowledge of golf tournaments and events and be able to answer Subscriber and Guest questions pertaining to the events.
• Book lessons and tee time reservations as needed for the Golf Professional Staff.
• Follow guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day.
• Proper cash handling procedures as well as making sure that all standards of operations are being met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED