Pro Shop Attendant

Columbia Hospitality•Lincoln, CA

2d•Onsite

About The Position

The Golf Shop Attendant is responsible for delivering exceptional customer service to golfers and guests while assisting with the daily operations of the golf shop. This role includes processing tee times, handling retail sales, maintaining merchandise displays, and ensuring the golf shop remains organized and welcoming. A Golf Shop Attendant assists customers in a golf pro shop, provides excellent customer service, manages merchandise, and supports daily golf course operations.

Requirements

High school diploma or equivalent preferred.
Previous retail, hospitality, or customer service experience is an asset.
Knowledge of golf and golf equipment is preferred but not required.
Strong communication and interpersonal skills.
Basic computer and POS system proficiency.
Ability to work flexible hours, including weekends, holidays, and early mornings.
Ability to stand for extended periods and lift up to 25 pounds.
Excellent customer service and communication.
Attention to detail and organizational skills.
Cash handling and basic math skills.
Teamwork and reliability.
Professional appearance and positive attitude.
Ability to multitask in a fast-paced environment.

Nice To Haves

Knowledge of golf and golf equipment is preferred but not required.

Responsibilities

Greet guests in a friendly and professional manner.
Check in golfers and manage tee time reservations.
Process payments for green fees, merchandise, and other services using the point-of-sale (POS) system.
Assist customers with purchasing golf equipment, apparel, and accessories.
Answer phone calls and respond to customer inquiries regarding tee times, rates, tournaments, and course information.
Restock merchandise and maintain attractive retail displays.
Keep the golf shop clean, organized, and well-stocked.
Assist with tournament registrations and event preparations.
Coordinate with golf course staff to ensure smooth daily operations.
Monitor inventory and report low stock levels to management.
Follow cash handling procedures and reconcile sales at the end of shifts.
Promote club memberships, lessons, and special events when appropriate.

Benefits

Hourly Pay Rate: $16.90
Get Paid Daily
Paid Time off & Holiday Pay
Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities
Task Force Work Opportunities
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)