Pro Bono Coordinator

Troutman Pepper•Washington, DC
•$70,000 - $90,000

About The Position

Troutman Pepper Locke attorneys provide pro bono legal services to strengthen communities and improve access to the justice system. The Pro Bono Coordinator works with the Pro Bono Team to support firm-wide pro bono programs and initiatives. The role coordinates pro bono matters, programming, events, stakeholder relationships, communications, budget tracking, and administrative support. The position description outlines the general content and requirements of the role; additional duties may be assigned based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Commitment to pro bono and/or community service.
  • Ability to assess competing priorities and efficiently manage competing demands.
  • Attention to detail.
  • Ability to make sound decisions in a fast-paced environment and interest in contributing creative ideas to support the pro bono program.
  • Strong communication skills with clients, firm attorneys and staff at all levels, external partners, and other stakeholders.
  • Ability to establish and cultivate effective relationships with attorneys and business professionals.
  • Commitment to producing high-quality work and maintaining confidentiality on all client matters.
  • Expert skills in Microsoft Word, Excel, PowerPoint, Outlook, and internet navigation.
  • At least one year of experience coordinating program administrative needs.

Nice To Haves

  • Bachelor’s degree preferred.
  • Fluency in Spanish or another language in addition to English is beneficial.
  • Prior experience coordinating pro bono programs in a law firm preferred.

Responsibilities

  • Facilitate the opening of new pro bono matters in firm systems and databases, coordinating with attorneys and staff on timely engagement letters and accurate matter profiles.
  • Facilitate the closing of pro bono matters.
  • Support processes for incoming and departing attorneys, including transitioning pro bono matters.
  • Coordinate schedules, meetings, and logistics for pro bono programming, meetings, and events, both virtual and in person.
  • Coordinate pro bono events and trainings, including room reservations, invitations, RSVP tracking, food and beverage orders, evaluations, and coordination with local office staff.
  • Support relationships with external stakeholders, including other law firms, legal aid organizations, bar associations, and community partners.
  • Maintain the Pro Bono Team calendar and, as requested, the calendars of the Pro Bono Director and Counsel.
  • Support pro bono program marketing and public relations, including coordinating with firm administrative departments and maintaining pro bono internet and intranet pages.
  • Track expenses and monitor the pro bono budget, including facilitating and tracking charitable contributions.
  • Provide administrative support to Pro Bono Team members, including travel arrangements, expense reimbursements, presentations, and other materials.
  • Coordinate with firm administrative departments to support the Pro Bono Team, including arranging sponsorship advertisements and creating internal recognition items.
  • Maintain electronic files and paper records for documents and communications related to pro bono client matters and Pro Bono Team activities.
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