Pro Bono Program Supervisor

HIAS Pennsylvania•Philadelphia, PA

3d•Hybrid

About The Position

The Pro Bono Program Supervisor leads the development and monitoring of pro bono work across HIAS Pennsylvania’s Legal Services Division and manages the agency’s pro bono work in collaboration with its legal services program. The role recruits and supports pro bono attorneys, prepares and facilitates legal training, provides mentoring on immigration cases, and manages case referrals, tracking systems, records, and reporting. The position also contributes to legal clinics, development and communications activities, and community engagement events. It is based in Philadelphia, Pennsylvania, in a hybrid work model, and may require regional travel. Employees must be fully vaccinated against COVID-19 unless they have an approved medical or religious-belief exemption, and must successfully complete FBI and state criminal and child-abuse clearance checks. The work regularly involves discussing topics such as discrimination, child abuse, domestic violence, sexual assault, violence, and psychological trauma; HIAS Pennsylvania provides information about available resources and training related to these emotional demands and offers them directly as operationally possible.

Requirements

Licensed to practice law in any jurisdiction.
Ideally, at least three years of experience providing direct immigration legal services.
More than five years of directly related experience may qualify a candidate for the Manager level.
Pass FBI and state criminal and child-abuse clearance background checks.
Excellent verbal and written communication skills.
Proficiency with web-based software, Microsoft Office applications, database management, and peer-to-peer communication platforms.
Excellent organizational and time-management skills, attention to detail, and ability to complete detailed reporting requirements.
Ability to work independently and collaboratively with diverse professionals and human-service workers.
Self-starter who takes initiative and develops creative solutions; able to adapt to changing demands in immigration law and practice.
Commitment to HIAS Pennsylvania’s mission and ability to represent the organization and engage diverse collaborators and stakeholders.
Ability to discuss emotionally demanding topics, including discrimination, child abuse, domestic violence, sexual assault, violence, and psychological trauma.

Nice To Haves

Litigation experience and broad experience in humanitarian immigration law, including asylum, VAWA, U/T visas, SIJ, adjustment of status, and naturalization.
Prior experience organizing and delivering training.
Proficiency in Spanish, French, Arabic, Russian, or Chinese (Mandarin or Cantonese).
Familiarity with G-suite tools.

Responsibilities

Recruit and maintain an ongoing panel of pro bono volunteers for case referrals.
Develop and maintain pro bono relationships with law firms, companies, members of the private bar, and HIAS Pennsylvania.
Liaise with law firms, AILA pro bono attorneys and committee members, and other stakeholders to understand prospective volunteers’ interests.
Prepare and facilitate substantive legal training for current and prospective pro bono volunteers.
Create and update training materials, including manuals, videos, and resource guides.
Ensure trainings are properly accredited for Pennsylvania CLE credits, issue credits tri-annually, and maintain the agency’s accreditation status for issuing credits.
Triage questions and case issues raised by pro bono volunteers and seek technical assistance from HIAS Pennsylvania attorneys when needed.
Monitor immigration law developments and provide relevant updates and practical legal advice to pro bono volunteers and coordinators.
Develop and maintain systems for recording and tracking active pro bono attorneys and cases; maintain detailed referral records and monitor case progress to support quality legal services.
Ensure proper use and maintenance of the agency’s case management system and volunteer databases for pro bono work.
Award CLE credit through PACLE and ASAP/Nexus databases.
Assist in developing and staffing legal clinics.
Participate in development and communications activities relevant to pro bono relationships.
Maintain accurate pro bono data and statistics, including attorneys, hours worked, and clients served, for internal and external inquiries and grant proposals.
Contribute to community engagement events as needed.
Perform in accordance with HIAS Pennsylvania’s mission and core values.