Pro Bono Assistant – Intake & Compliance
About The Position
The Pro Bono Assistant – Intake & Compliance is an integral member of Latham & Watkins’ Global Citizenship & Community Engagement team. The role supports the firm’s pro bono program and serves as an administrative resource for pro bono intake policies and procedures, facilitating matter onboarding and approval. The position is located in the New York, Boston, or Washington, D.C. office and may be eligible for a flexible schedule combining hybrid and in-office work. The assistant records and manages pro bono matter information, coordinates with stakeholders and firm teams to ensure timely and policy-compliant approvals, and supports matter administration and compliance. The role also provides data, research, communications, and event support to the Pro Bono Leadership Team and related Global Citizenship initiatives, while protecting sensitive and confidential firm information.
Requirements
- Bachelor’s degree or equivalent.
- Administrative experience in a professional services environment.
- Knowledge and proficiency in MS Office, including PowerPoint, Excel, SharePoint, and Copilot.
Nice To Haves
- Knowledge and proficiency in Intapp Open, Intapp Terms, and Elite 3E.
- Visual design, graphic design, or web design skills.
Responsibilities
- Accurately record pro bono matter information in Intapp Open and follow up with stakeholders to ensure matters are approved promptly and in accordance with firm policies.
- Liaise with billing and new business intake staff to update or correct Intapp records and substitute attorneys after departures.
- Support the collection of engagement and closure letters and develop and implement systems to improve pro bono matter management.
- Support Know Your Customer (KYC) collection processes for client onboarding when needed.
- Compile matter intake and compliance data and statistics for the Pro Bono Leadership Team.
- Conduct research into new matters and potential pro bono projects when requested by the Pro Bono Leadership Team.
- Identify, track, and elevate significant pro bono matters to support the Pro Bono Leadership Team, internal and external communications, and Global Citizenship initiatives.
- Provide administrative support for pro bono events, trainings, and clinics, including tracking RSVPs, arranging conference rooms and catering, and sending calendar invitations and announcements.
- Protect and maintain sensitive, confidential, privileged, financial, and proprietary information retained by the firm.
Benefits
- Bonuses recognizing individual and firm performance.
- Healthcare insurance.
- Life insurance.
- Disability insurance.
- 401(k) plan.
- At least 11 paid holidays per year.
- PTO accruing 23 days during the first year of employment and increasing with tenure.
- Well-being programs, including mental health services, mindfulness and resiliency resources, medical resources, and well-being events.
- Professional development programs.
- Employee discounts.
- Affinity groups, networks, and coalitions for lawyers and staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
