Private Wealth Management Registered Client Service Associate

Morgan Stanley • Los Angeles, CA

6d

About The Position

Registered Client Service Associates provide exceptional service to clients and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams. Through regular client interactions, they build trusted relationships and help clients with everyday needs. The role combines client service, clerical account support, and administrative assistance, while supporting advisor business plans and service models. Applicants must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future.

Requirements

• High school diploma or equivalent.
• Active Series 7 (GS) license and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA) licenses.
• Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Strong attention to detail and superior organizational skills, with the ability to prioritize.
• Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
• Exceptional writing, interpersonal, and client service skills.
• Strong time management skills.
• Ability to collaborate with others as a team player.
• Ability to work in a fast-paced, evolving environment.
• Adaptability and ability to multitask.
• Goal-oriented, self-motivated, and results-driven.
• Legally authorized to work in the United States without requiring employment visa sponsorship now or in the future.

Nice To Haves

• College degree preferred.
• Two or more years of industry experience preferred.

Responsibilities

• Support FAs, PWAs, and teams in cultivating and enhancing new and existing client relationships.
• Execute money movement transactions at the request of clients and/or the FA, PWA, or team.
• Answer general non-investment account questions, including relaying stock positions and providing account balances, funds due, and margin debit information.
• Enter client profile information and pre-fill account documentation in a clerical capacity at the direction of clients and/or the FA, PWA, or team.
• Educate clients about or enroll them in digital tools, including MSOnline, eSign, and eAuthorization.
• Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the FA, PWA, or team.
• Provide existing clients with details about their account information, including investment objectives and risk tolerance.
• Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA, PWA, or team.
• Support advisor and team marketing strategies, such as website maintenance.
• Help FAs, PWAs, and teams deliver their business plans and client service models.
• Remain current on policies, procedures, and new platforms.
• Participate in firm initiatives, such as training or education programs, special projects, and other duties directed by local management.
• Answer inbound calls and make outbound calls to provide service-request updates, including scheduling follow-up calls with FAs, PWAs, or teams as needed.
• Manage calendars and coordinate meetings or events, including preparing materials, maintaining agendas, and sending calendar invitations with Zoom credentials.
• Maintain travel itineraries, prepare expense reports, and manage the reimbursement process.
• Provide general in-office support, such as copying, filing, and scanning documentation.
• Prepare and submit expense reports for processing at the direction of the FA or PWA.

Benefits

• Morgan Stanley-sponsored employee benefit programs and perks are offered, described as comprehensive and attractive, but specific benefits are not listed.
• Possible commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED