Private Pay Collections Specialist

NORTHWEST RESPIRATORY SERVICES LLCEagan, MN
$20 - $22Onsite

About The Position

Northwest Respiratory Services is a leading provider of oxygen & respiratory products throughout the Midwest & Northern Rockies. Working from our Eagan, MN office, we are currently in search of a seasoned Private Pay Collections Specialist.

Requirements

  • 1-2 years of collections experience, preferably in DME/HME or medical
  • Well versed in medical insurance and terminology
  • Great communication skills written and verbal, contacting insurances, facilities, patients, etc.
  • Work individual feedback sessions, staff meetings and annual training and/or competency tests

Responsibilities

  • Work assigned reports, dashboards, and aging queues daily
  • Manage AR of private pay accounts across all aging buckets (current, 30/60/90+ days)
  • Within 24 hours (or otherwise timely manner): Make collection calls to patients and/or their families
  • Respond to collection calls from patients and/or their families
  • Identify correct responsible party, insurance and make corrects to invoices
  • Work aged receivables
  • Investigate and resolve billing discrepancies
  • Meet individual and department goals
  • Utilize Brightree software

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employer Paid Life Insurance
  • Match 401k
  • Eligibility on Day One of Employment
  • FSA Account (Medical and/or Dependent)
  • Pet Insurance
  • Short Term and Long-Term Disability
  • Accident, Hospital Indemnity, and Critical Illness Insurance
  • Vacation, sick, and paid holidays
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