Private Investigator, Surveillance

Xpera

About The Position

Xpera Risk Mitigation & Investigation (Xpera) is a national Canadian provider of risk mitigation services, including investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. The Private Investigator, Surveillance reports to the Regional Manager and conducts detailed covert surveillance investigations by vehicle and/or on foot. The role requires professionalism, integrity, patience, persistence, and a commitment to providing high-quality service to clients and customers. Candidates may seek full-time or part-time employment, and flexible work arrangements may be considered for the right candidate.

Requirements

Post-secondary education or an equivalent combination of post-secondary education and relevant work experience.
A valid Private Investigator licence in the applicable province of employment.
A valid driver's licence and satisfactory driving record.
Experience working in a client-focused environment.
Exceptional communication and writing skills.
Ability to work autonomously and as part of a team.
Strong proficiency with Microsoft Office, especially Word and Excel.
Ability to work under pressure to meet demanding timelines while maintaining focus.
Professional demeanor characterized by integrity, good character, and mutual respect.

Nice To Haves

Preference is given to candidates with at least 2 years of field surveillance investigative experience.
Law enforcement experience is an asset.
Knowledge of the Canadian court system at all levels, Canadian criminal and civil codes, insurance law, and privacy legislation is an asset.
Understanding of threat risk assessments and analytics.

Responsibilities

Provide timely, high-quality services and experiences to clients and customers.
Respond to client requests with a quick, flexible, operational approach grounded in sound strategy and coordinated with company policies and procedures.
Conduct investigations strategically and in coordination with client intent, seeking management guidance as needed.
Conduct assignments in an appropriate investigative sequence, including pre-operation planning, assignment assessment, evidence collection, and reporting.
Monitor assignment timelines and budgets to ensure work is completed on time and within budget.
Produce accurate, detailed notes and reports in accordance with company protocols and practices.
Obtain professional-quality video and photographic documentation of subjects.
Obtain information or intelligence legally, ethically, and confidentially as required.
Attend court or legal proceedings as required.
Maintain the vehicle and equipment in good working condition and suitable for work.