Surveillance Investigator

Allied Universal • Augusta, ME

11d

About The Position

Allied Universal is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants. The investigator confirms claimants’ current activities and capabilities to assist with insurance claim administration. The role involves conducting investigations across several insurance coverage types, using surveillance equipment and techniques, documenting findings, coordinating with other investigators and law enforcement when needed, and maintaining confidentiality and legal and ethical standards. Applicants must have a valid driver’s license and at least one year of driving experience, and must hold a Private Investigator’s license before applying. After an offer, the successful candidate must complete Allied Universal Investigations’ training and orientation course.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and at least one year of driving experience.
• Private Investigator’s license required before applying.
• At least one year of verifiable work experience, preferably in investigations or a protective-services-related field.
• Successfully complete Allied Universal Investigations’ training and orientation course after an offer.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency with laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask effectively in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
• Use surveillance techniques and equipment to covertly monitor subjects.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and follow legal and ethical standards during surveillance operations.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation accrual at an initial rate of 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED