Surveillance Investigator

Allied Universal•Bangor, ME

About The Position

Allied Universal is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The investigator confirms claimants’ current activities and capabilities to assist with the administration of insurance claims. The role includes independently investigating claims across various coverage types and documenting findings while maintaining confidentiality and following legal and ethical standards.

Requirements

  • Hold a high school diploma or equivalent.
  • Successfully complete Allied Universal Investigations’ training/orientation course after receiving an offer.
  • Have at least one year of verifiable work experience, preferably involving investigations or another protective-service-related field.
  • Hold a valid driver's license and have at least one year of driving experience.
  • Possess a Private Investigator’s license before applying.
  • Be flexible to work varied and irregular hours and days, including weekends and holidays.
  • Be able to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Be proficient in using laptop computers, video cameras, and cell phones.
  • Be able to maintain focus and multitask effectively in a dynamic environment.
  • Demonstrate the ability to manage stressful situations with composure and professionalism.
  • Be able to work independently.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident-reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
  • Use surveillance techniques and equipment to monitor subjects covertly.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and adhere to legal and ethical standards during surveillance operations.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life, AD&D, and disability insurance.
  • Retirement plan.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation accrual beginning at 3.08 hours biweekly; unused vacation is paid out only where required by law.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service