Private Branch Exchange Operator - Southside Community Hospital/Every Other Weekend Days PRN

Centra Health • Farmville, VA

1d

About The Position

The Private Branch Exchange (PBX) Operator manages telephone calls for Centra hospitals and medical offices, including emergency-line calls. Serving as a communications connection, the operator provides information to the public, physicians, patients, and staff from a central switchboard. The position also responds rapidly to multiple alarms.

Requirements

• High school diploma, GED, or equivalent.

Responsibilities

• Operate communication systems, such as telephones, switchboards, intercoms, two-way radios, and public-address systems.
• Answer incoming calls, greet callers, provide information, transfer calls, and take messages as necessary.
• Route emergency calls appropriately.
• Use paging or interoffice communication equipment to announce emergency codes.
• Relay or route written or verbal messages.
• Place telephone calls or arrange conference calls as instructed.
• Sort and distribute mail and place postage on outgoing mail.
• Monitor fire alarms to ensure that secure conditions are maintained.
• Contact security, housekeeping, and maintenance staff when necessary using radios or telephones.
• Keep records of calls placed for paging, on-call matters, and emergency codes.
• Demonstrate awareness of applicable confidentiality rules and regulations and act accordingly.

What This Job Offers

• Education Level: High school or GED