Privacy Program Manager

Cigna Group•Bloomfield, CT

19h

About The Position

The Privacy Program Manager will help shape how privacy is governed across the company’s digital environment. As part of the Enterprise Privacy Office, this role translates enterprise privacy goals into practical action and manages the program, governance, and platforms used to monitor, assess, and govern online privacy technologies across websites and mobile applications. The position brings together teams and turns platform capabilities and privacy requirements into clear decisions, controls, and measurable results. The manager works across privacy, legal, information security, engineering, product, marketing, procurement, and business teams. The role reports to the Chief Privacy Counsel and works under the direction of cross-functional leadership. It also manages platform providers and supports incident response by preserving platform evidence and coordinating assessments. The position requires a bachelor’s degree in a related field or equivalent relevant work experience, along with at least seven years of experience leading complex privacy, technology, security, compliance, digital, or enterprise programs. The anticipated annual salary is $116,100–$193,500, depending on relevant factors such as experience and geographic location. The role is anticipated to be eligible for an annual bonus plan. For occasional or permanent work from home, the internet connection must be cable broadband or fiber optic service with speeds of at least 10 Mbps download and 5 Mbps upload.

Requirements

Bachelor’s degree in a related field or equivalent relevant work experience.
At least 7 years of experience leading complex privacy, technology, security, compliance, digital, or enterprise programs.
Experience managing enterprise platforms through implementation, governance, integration, and ongoing operations.
Strong program management and governance skills, including roadmaps, risks, budgets, vendor management, and executive reporting.
Ability to understand and explain websites, mobile applications, cookies, pixels, tags, scripts, APIs, consent tools, and related data flows.
Ability to work across technical, legal, and business teams, create clarity from ambiguity, and move work from decision to completion.
Strong judgment, analytical thinking, facilitation, writing, and presentation skills.
For occasional or permanent work from home, access to cable broadband or fiber optic internet with at least 10 Mbps download and 5 Mbps upload.

Responsibilities

Turn privacy leadership’s goals and priorities into roadmaps, milestones, resource plans, budgets, and measures of success.
Manage the governance and day-to-day operation of online privacy technology platforms, including onboarding, configuration, access, integrations, releases, and vendor support.
Maintain decision rights, intake and prioritization processes, committee forums, issue resolution, exceptions, and escalation paths.
Convert platform findings into assigned actions, remove barriers, confirm updates, and manage potential risks.
Maintain a current view of covered websites and mobile applications, their owners, platform status, open issues, and dependencies.
Use technical evidence, privacy requirements, business context, and consumer impact to support practical decisions and controls.
Support and participate in privacy impact assessments for new and changing online privacy technologies.
Report on program progress, platform coverage, findings, aging, exceptions, control performance, and resource needs.
Manage platform providers, product roadmaps, support, licensing, contracts, budgets, deliverables, and performance.
Improve the program by simplifying work, strengthening data quality, automating repeatable tasks, and embedding privacy into digital initiatives.
Support incident response by preserving platform evidence and coordinating timely assessment with privacy, legal, security, and application teams.