Privacy Operations Manager

Tenneco•Northville, MI

About The Position

The Privacy Operations Manager supports global privacy operations, focusing on practical execution, privacy engineering, tooling, automation, and scalable workflow design. This hands-on role operates and continuously improves privacy assessments, records of processing activities, data subject requests, consent and preference processes, cookie and tracking governance, incident support, reporting, and privacy operations documentation. The role works closely with Legal, Cybersecurity, IT, Enterprise Architecture, HR, Procurement, Digital, and regional business teams to build efficient, auditable, business-ready privacy processes across Tenneco’s global operations. It also provides practical first-line operational support and guidance, escalating legal, regulatory, high-risk, or novel matters to leadership as appropriate.

Requirements

Bachelor’s degree required; a degree in computer science, software engineering, data protection/privacy, cybersecurity, information governance, regulatory compliance, business, or a related field is preferred.
8+ years of progressive experience in privacy operations, privacy engineering, privacy compliance, data protection, data governance, cybersecurity, technology risk, legal, regulatory compliance, or related roles; multinational organization experience is preferred.
Strong working knowledge of global privacy and data protection laws, including EU/UK GDPR, U.S. state privacy laws, Brazil LGPD, China PIPL, India DPDPA, Canada, Mexico, and other regimes relevant to Tenneco’s global footprint.
Hands-on experience operating privacy workflows such as DPIAs, PIAs, LIAs, TIAs, ROPAs, data mapping, DSRs, vendor privacy reviews, consent and preference management, cookie or tracking governance, and privacy incident support.
Ability to work with IT, Cybersecurity, Enterprise Architecture, Digital, HR, Procurement, Legal, and business stakeholders to translate privacy requirements into practical technical controls, operating procedures, and scalable workflows.
Advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and related productivity tools.
Strong project-management and operational execution skills, including managing multiple workflows, competing priorities, changing timelines, and limited resources while maintaining quality and accountability.
Excellent written and verbal communication skills, including the ability to explain technical and operational privacy concepts to legal, technical, business, and executive audiences.
One or more recognized privacy certifications required, including CIPP/E, CIPP/US, CIPM, CIPT, CDPSE, or equivalent.
Ability to work independently, exercise sound judgment, operate with urgency, and deliver practical, technology-enabled outcomes in a fast-paced, highly matrixed global environment.

Nice To Haves

Juris Doctor or equivalent law degree and an active license to practice law in at least one jurisdiction.
Strong experience with privacy engineering, technology enablement, workflow automation, tool configuration, data quality, reporting, dashboards, and process improvement.
Experience administering, configuring, implementing, or integrating privacy management, GRC, workflow, ticketing, DSR, consent, preference, cookie governance, data mapping, or evidence management platforms.
Experience with Power BI, Power Automate, Microsoft Forms, Lists, or similar workflow and reporting tools.
Experience supporting emerging technology, AI, analytics, employee monitoring, biometrics, digital platforms, cloud systems, cybersecurity controls, and privacy-by-design requirements.
Additional certifications such as AIGP, FIP, CCEP, CISM, CISSP, CRISC, or privacy engineering certifications.

Responsibilities

Manage day-to-day privacy operations intake, triage, routing, follow-up, and closure, ensuring clear ownership, timely status updates, and audit-ready documentation.
Operate and improve workflows for DPIAs, PIAs, LIAs, TIAs, ROPAs, data mapping, vendor privacy reviews, and AI or automated decision-making assessments.
Configure, administer, improve, or help implement privacy management, GRC, workflow, data mapping, DSR, consent, preference, cookie, reporting, or evidence management tools.
Build repeatable workflows using available technology, including Microsoft 365 tools, Power Automate, Power BI, Excel, SharePoint, workflow management systems, ticketing tools, dashboards, templates, playbooks, and structured repositories.
Partner with IT, Cybersecurity, Enterprise Architecture, Digital, and business teams to translate privacy requirements into practical system, process, data flow, access, retention, logging, consent, and data minimization controls.
Support privacy-by-design and privacy-by-default integration in technology projects, applications, platforms, analytics, AI use cases, employee tools, vendor solutions, and business process changes.
Manage or support global data subject request operations, including intake, identity verification coordination, scoping, fulfillment tracking, response support, exception handling, SLA monitoring, and evidence retention.
Maintain and improve ROPA and data mapping processes, including data flow documentation, system-of-record information, business owner follow-up, processing purpose, data category, retention, transfer, and control information.
Support consent, preference, cookie, tracking technology, and digital privacy operations by coordinating with website, marketing, IT, legal, and business teams to document requirements, track issues, and improve operational controls.
Support cross-border data transfer operations by preparing and maintaining transfer documentation, TIA inputs, vendor transfer records, intra-group transfer materials, and related evidence.
Support privacy incident response operations, including intake, fact gathering, documentation, workflow coordination, notification analysis support, remediation tracking, and after-action documentation.
Develop privacy operations metrics, dashboards, KPIs, KRIs, and recurring reports covering assessment cycle time, request volume, SLA performance, remediation progress, risk backlog, incident trends, and tool or workflow effectiveness.
Identify process gaps, manual workarounds, recurring delays, data quality issues, and opportunities to simplify, automate, or improve privacy operations across regions and functions.
Prepare operating procedures, job aids, process maps, training materials, status reports, and leadership-ready materials to make privacy operations easier to understand, execute, measure, and sustain.
Provide practical first-line privacy operations support and guidance to business and technical teams, escalating legal, regulatory, high-risk, or novel matters to leadership as appropriate.