Manager, Compliance Privacy Advisor
About The Position
The Capital One Privacy Compliance team is seeking a Manager, Compliance Privacy Advisor to mitigate privacy risk at a technology-focused financial institution. The role performs key second-line-of-defense privacy compliance activities and helps manage international privacy risk across the Global Payment Network’s APAC, EMEA, and Americas operations under applicable regional, federal, state, and international privacy laws and regulations. The Manager applies risk, process management, and analytical skills to advance privacy risk objectives for Compliance and impacted business lines. The role requires a motivated, forward-thinking self-starter who can work autonomously across global time zones and jurisdictions, adapt quickly, use technology effectively, solve problems, and learn continuously. The position is hybrid, subject to Capital One’s policy on required on-site presence at the designated office location, and may require travel to Capital One locations as necessary.
Requirements
- Bachelor’s degree or military experience.
- At least 3 years of experience in privacy, compliance, legal, risk management, or audit.
- Ability to work autonomously across global time zones and jurisdictions.
- Ability to navigate ambiguous, multi-jurisdictional regulatory environments and execute an international privacy agenda.
- Experience supporting and working across business lines and functions and with senior management.
- Strong teamwork, interpersonal, presentation, written and oral communication, strategic influencing, and negotiation skills.
- Strong judgment, integrity, and discretion when handling sensitive issues.
- Ability to challenge first-line risk-taking, risk assessments, and risk mitigation efforts effectively.
- Ability to thrive in a highly regulated, fast-paced, entrepreneurial, and dynamic environment.
- Strong project management, process management, and organizational skills.
- Collaborative, energetic, solution-oriented, and innovative leadership style.
- Ability to work independently while escalating appropriately and interacting with senior leadership.
- Willingness to collaborate with associates across functions, departments, and job levels, inside and outside Compliance.
- Understanding of key regulatory and audit requirements and the three lines of defense risk management framework.
Nice To Haves
- Master’s degree or Juris Doctor degree.
- 6 or more years of experience in privacy compliance, legal, risk management, or audit supporting APAC, EMEA, or Americas regions.
- CIPP certification, such as CIPP/E, CIPP/A, or CIPP/US; CIPM; FIP; CRCM (Certified Regulatory Compliance Manager); or AIGP (Certified AI Governance Professional).
Responsibilities
- Follow privacy trends, including new privacy laws and emerging domestic and international privacy risks.
- Maintain subject matter expertise in applicable domestic privacy laws and regulations, including FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, CCPA, CA SB1, and COPPA.
- Maintain subject matter expertise in applicable international privacy laws, regulations, and frameworks across key jurisdictions, including GDPR/UK DPA in EMEA; PIPEDA, CCPA/CPRA, and LGPD in the Americas; PIPA, PDPA, and APPI in APAC; and FCRA, GLBA, and cross-border transfer rules.
- Provide second-line advice, credible challenge, and data governance support for global product expansion, cross-border data flows, and international network activities.
- Advise and effectively challenge business initiatives and changes regarding privacy risks, and support business lines through interactions and forums.
- Consult with legal counsel and other subject matter experts on privacy compliance matters as necessary.
- Map international legal, jurisdictional, and regulatory requirements to global business processes.
- Advise business lines on applying privacy requirements, developing controls and monitoring, remediating compliance breakdowns, and responding to changes in law or regulation.
- Engage with compliance testing and others in the department to advise on privacy compliance matters.
- Review privacy-related complaints from business lines and advise on remediation; escalate and consult subject matter experts when necessary.
- Prepare and participate in reporting on privacy compliance activities.
- Travel to Capital One locations as necessary.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
