Privacy and Data Compliance Governance & Operations Manager

TD•Portland, ME

7d•$91,000 - $145,600

About The Position

The Privacy Data Compliance Governance & Operations Manager (US) provides advice and objective guidance and challenge for data privacy initiatives, and supports privacy programs from a governance perspective. The role reviews and challenges Data Privacy Impact Assessments, assists with remediation and reporting of privacy incidents, coordinates Privacy LMS training updates and completion rates, and oversees the Privacy Designate Mandate, including list management and access. It works closely with senior personnel in US Compliance and business-line Privacy Designates. The role is part of the US Privacy Office, which develops, manages, and oversees the US Privacy Compliance Program. The office works with Risk Owners and Oversight Functions to promote compliance with privacy laws, rules, and regulations, and supports privacy notices and policies, privacy event management, regulatory change engagement, monitoring, training and awareness, issue management and reporting, and compliance data governance management. As a Compliance Governance & Operations Manager, the incumbent leads the development and implementation, or lead support, of enterprise Compliance programs. These include frameworks, policies, standards, procedures, awareness and specialized training, monitoring, reporting and information, and escalation of issues and events. The role requires broad professional expertise, independent management of functional programs, cross-functional leadership, sound analysis and judgment, and the ability to influence senior stakeholders. The position is based in Mount Laurel, New Jersey, and lists 40 hours.

Requirements

Undergraduate degree or equivalent work experience.
At least 7 years of experience.
Strong organizational skills, including prioritizing multiple concurrent workstreams.
Knowledge of the risk management environment, standards, and regulations.
Skill in using computer applications, including MS Office.
Ability to communicate effectively orally and in writing.
Ability to collaborate and build relationships.
Ability to work both independently and as a team member.
Ability to exercise sound judgment in decision-making.
Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
Ability to handle confidential information with discretion.

Nice To Haves

Experience in data privacy, data governance, enterprise risk management, or regulatory compliance within financial services, including reviewing and challenging privacy-related assessments and controls.
Knowledge of data governance and privacy best practices, including data lifecycle management, metadata management, data security classification, and information protection.
Experience supporting data governance, data quality, data management, or related risk and control activities in a complex, multi-system environment.
CIPP/US, CIPT, CDMP, or equivalent certification.

Responsibilities

Review and challenge Data Privacy Impact Assessments (PIAs).
Assist in the remediation and reporting of privacy incident management.
Coordinate Privacy LMS training updates and completion rates.
Oversee the Privacy Designate Mandate, including list management and access.
Lead the development and implementation, or lead support, of enterprise Compliance programs, frameworks, policies, standards, procedures, training, monitoring, reporting, and issue and event escalation.
Work with Compliance partners and related groups such as Legal and Risk to support documentation and reports required by external regulatory bodies and internal TD groups.
Lead development of team procedures and governance processes and advise stakeholders of changes and enhancements to enterprise Compliance programs and requirements.
Provide governance oversight through policy and training exemption governance and reporting to the Compliance Senior Executive Team and related Compliance Sub-Committees.
Assist Compliance team members in using the Issues and Events system for tracking and reporting.
Prepare summaries, presentations, briefing notes, and other documentation to report Compliance program status.
Represent CGO as a specialist on internal or external committees and enterprise-wide Regulatory Change Management initiatives, as required.
Deliver subject matter expertise and Compliance advice to business Compliance partners and interact with organizational control functions.
Research, analyze, and assess Compliance program activities; draw conclusions, make recommendations, and assess program effectiveness.
Participate in or manage regulatory examinations and internal or external audits, including reviewing, packaging, and providing requested information for department executives.
Maintain compliance with enterprise frameworks, methodologies, policies, internal requirements, external requirements, and business priorities.
Participate in cross-functional and enterprise initiatives as a subject matter expert, identifying risk and providing guidance for complex situations.
Support research projects and the development and delivery of presentations and communications to management or broader audiences.
Monitor service, productivity, and efficiency, and implement continuous process and performance improvements.
Lead, facilitate, or implement remediation plans addressing performance, risk, or governance issues.
Manage relationships across business lines and control functions, keeping alignment with enterprise and regulatory requirements.
Keep abreast of emerging issues, trends, and regulatory requirements and assess potential impacts.
Support a culture of risk management and control aligned with risk appetite.
Participate as a team member, share knowledge, communicate project status, assist colleagues, and provide training, coaching, or guidance as appropriate.