Printing Associate

ABC Imaging • Los Angeles, CA

8h

About The Position

The Printing Associate serves as a key link between clients and the print production team, managing print jobs, specifications, and deadlines from intake through completion. The role includes processing and tracking jobs, communicating requirements and updates to clients and production staff, and providing front desk and administrative support. The ideal candidate has experience in print production, prepress, or customer service in a graphics or printing environment.

Requirements

• Strong organizational skills and exceptional attention to detail.
• Experience with reprographics.
• Working knowledge of offset printing, digital printing, and production workflows.
• Familiarity with prepress processes and file preparation standards.
• Strong problem-solving and solutions-oriented mindset.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced, deadline-driven production environment.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

• Experience in customer service, print production, prepress, or a graphics environment is preferred.
• Experience with graphics applications; Adobe Creative Suite is preferred.

Responsibilities

• Monitor and process incoming print jobs received via email, production bins, and front counter intake.
• Code and log customer tickets according to company guidelines and production workflows.
• Serve as the primary point of contact for client inquiries about job specifications, deadlines, and budgets.
• Communicate job requirements to production teams, including operators and prepress staff.
• Review job details for accuracy, completeness, and print readiness.
• Follow up with clients about file issues, production questions, and scheduling updates.
• Track jobs through completion and ensure proper job closure, delivery, and shipment logging.
• Provide front desk and phone support to clients and internal teams.
• Maintain an organized reception and production intake area.
• Manage office and production supplies inventory.
• Support production staff with administrative and workflow assistance as needed.
• Perform additional duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed