Print Solutions Analyst
About The Position
Staples is hiring a Print Solutions Analyst to support its Healthcare Print SWAT team with complex print programs and Digital Asset Management (DAM) integrations. The analyst partners with Sales, customers, and cross-functional teams to turn business requirements into scalable print and technology solutions that improve customer outcomes and accelerate implementation success. The role supports large healthcare print opportunities from discovery through implementation readiness. It gathers and documents customer requirements and workflows, assesses DAM integration feasibility, analyzes customer data for improvement opportunities, coordinates cross-functional teams, identifies implementation risks, and develops readiness documentation covering milestones, ownership, approvals, and timelines.
Requirements
- Bachelor’s degree or an equivalent combination of education and relevant experience.
- At least 5 years of experience in business analysis, print solutions, customer implementation, project coordination, eCommerce, digital solutions, or a related field.
- Experience translating complex business and technical requirements into actionable plans.
- Experience supporting large, complex customer opportunities involving multiple stakeholders and requirements.
- Experience gathering and documenting business, operational, product, and technical requirements.
- Experience coordinating cross-functional teams and managing multiple concurrent priorities.
- Knowledge of print production, sourcing, fulfillment, inventory, and distribution workflows.
- Proficiency with Microsoft Excel, PowerPoint, Teams, and related collaboration tools.
- Strong stakeholder management, analytical, organizational, and problem-solving skills.
- Strong written and verbal communication skills, including the ability to explain technical concepts clearly.
- Ability to manage multiple priorities in a fast-paced environment.
Nice To Haves
- Experience with DAM platforms, technical implementations, or customer technology solutions.
- Experience with print procurement systems or marketing technology solutions.
- Knowledge of APIs, system integrations, and technical implementation processes.
- Experience supporting enterprise or multi-location customer implementations.
- PMP, CBAP, Agile, or related project management or business analysis certification.
Responsibilities
- Support large, complex healthcare print opportunities from discovery through implementation readiness.
- Partner with Sales and customers to gather business, operational, technical, and fulfillment requirements.
- Assess DAM integration opportunities and evaluate technical feasibility and implementation approaches.
- Document customer workflows, approval processes, ordering methods, and future-state requirements.
- Analyze customer data to identify savings, standardization, and operational improvement opportunities.
- Coordinate with Technology, Digital Product, Operations, Sourcing, Customer Success, and Implementation teams.
- Identify risks, dependencies, gaps, and implementation barriers before deployment begins.
- Develop implementation-readiness documentation, including milestones, ownership, approvals, and timelines.
Benefits
- Flexible PTO and company holidays
- 401(k) with company match
- Physical and mental wellness programs
- Online and retail discounts
- Associate-led Business Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
