Print Sales Associate

Veritiv•Hialeah, FL

20h•Hybrid

About The Position

Our Print Sales Associate will be responsible for providing sales level support to various sales representatives within a designated geography or industry. The position requires a significant portion of computer work involving continuous use of fingers, hands, and wrists, and sitting for long periods. It also involves frequent lifting and/or moving up to 10 pounds, and requires work in an office as well as travel to customers, suppliers, and group meetings. The Print Sales Associate will learn the sales administration and sales process through a training program and rotations, observe the sales process by traveling with sales representatives, and practice the sales process by calling on existing and new accounts. They will handle mill claims, inventory issues, CDI inventory, and consignment, and address service failures and A/R and cost issues. Responsibilities include order entry and management, inputting prices, managing market changes, and providing sales data and reports. The role also involves preparing and assisting in customer business reviews, preparing responses to customer RFPs, and managing customer implementations. Participation in educational improvement opportunities, reading sales and marketing publications, maintaining personal networks, and participating in sales and marketing organizations are also expected.

Requirements

1-3 years of related job experience.
Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
Ability to work quickly and efficiently.
Basic experience of simple office/operational systems.
Excellent verbal, written, people, and diplomacy skills are required.
Strong customer service skills (friendly, courteous and helpful).
Computer work that involves the continuous use of the fingers, hands, wrists, and sitting for long periods of time.
Frequent lifting and/or moving up to 10 pounds.
Work in an office as well as travel to customers, suppliers, group meetings, etc.

Nice To Haves

Direct account sales, outbound calling, tele-sales, or similar sales roles experience is preferred.
Strong communication and interpersonal skills to effectively engage with customer and build rapport.
Customer-centric approach with a genuine passion for providing exceptional customer experiences.
Goal-oriented mindset with a track record of meeting or exceeding sales targets.
Ability to work independently and as part of a collaborative team in a fast-paced environment.
Adaptability and resilience to handle rejection and overcome sales challenges.

Responsibilities

Learn sales administration and sales process by completing training program and rotation in sales office functions.
Observe the sales process by traveling with sales representatives and attending sales and service calls.
Practice sales process by calling on existing and new accounts, adhering to established sales steps.
Handle mill claims, inventory issues, CDI inventory, and consignment.
Addresses service failures and A/R and cost issues in a timely, responsive manner.
Responsible for order entry and management.
Input prices in sales tool, manage market change, and provide sales data and reports to the sales team.
Prepare and assist in presenting quarterly business review materials for and to customers.
Prepare responses to customer RFP’s and manage the implementation of customer implementations.
Participate in educational improvement opportunities, reading sales and marketing publications, maintaining personal networks, and participating in sales and marketing organizations.