Print/Promo Account Coordinator

Innovative Office Solutions•Sioux Falls, SD

13d

About The Position

Innovative is looking for an Account Coordinator to join our growing Promotional Products team. In this role, you'll manage client communications, coordinate projects from concept to delivery, and help ensure the successful execution of promotional products, print, and apparel initiatives. If you're the type who thrives on juggling a variety of projects, enjoys building strong relationships with clients and vendors, and can run quick math in your head before your coffee kicks in, keep reading. You'll be an essential part of the team—keeping projects on track, managing the details, and delivering an exceptional client experience. Our goal is simple: make every client feel like they're your only client.

Requirements

Exceptional organizational and time-management skills
Excellent mathematical aptitude and analytical ability
Thinks critically and approaches problems logically
Committed to producing high-quality, error-free work
Identifies errors, inconsistencies, and opportunities for improvement
Ability to work independently, manage complex tasks, and shifting priorities
Proven ability to manage priorities, timelines, and deliverables in a fast-paced environment
Excellent written and verbal communication skills.
Resourceful, proactive, and solutions-oriented personality.
Tech-savvy and quick to learn new tools
Genuinely invested in client success.

Nice To Haves

2+ years of experience in the promotional products industry, preferred.
Creative thinker (bonus points if you have an eye on trends, especially in retail and merch).
experience with Syncore Microsoft 365 is a plus.

Responsibilities

Partner with clients to define project goals and bring ideas to life.
Manage day-to-day client communication.
Coordinate and manage promotional, print, and apparel requests to support marketing and branding initiatives.
Create proposals, quotes, and presentations tailored for client engagement and business development.
Coordinate with design, production, and vendor partners to ensure timelines and event dates are met.
Monitor project progress and proactively adjust plans as needed.
Anticipate challenges and act as a problem solver to keep projects on track.
Collaborate with suppliers on product ideas, pricing, stock, and print techniques.
Share regular updates with clients and internal teams to keep everyone aligned.
Follow up after order delivery to ensure client satisfaction.
Maintain accurate client data and order details.
Attend occasional client events or industry trade shows.