Print Production Coordinator

TEKsystems•New York, NY

1d•$32 - $39•Onsite

About The Position

Responsible for supporting print, mail, document management, and office equipment operations while delivering excellent customer service. Serves as a primary point of contact for production requests, equipment support, and workflow coordination.

Requirements

High-volume print and mail production experience (3-4 years +)
Proficiency with Microsoft Office (Word, Excel, PowerPoint), email, internet applications, and document management systems.
Intermediate Excel skills, including formulas, sorting, filtering, chart creation, and data import/export.
Strong attention to detail, organization, and problem-solving skills.
Excellent customer service, communication, and professionalism.
Ability to mentor and support team members.
Ability to lift and move up to 50 pounds.

Nice To Haves

Knowledge of document imaging, file conversion, and print workflow processes.
Ability to manage multiple priorities in a fast-paced environment while maintaining quality standards.

Responsibilities

Operate digital print, copy, scanning, and finishing equipment, including cutters, laminators, inserters, and folding machines.
Receive, review, log, schedule, and track customer production requests.
Perform quality checks throughout the production process to ensure accuracy and customer satisfaction.
Scan, convert, archive, and manage electronic and hardcopy documents.
Troubleshoot production and equipment issues; coordinate service requests as needed.
Maintain equipment, collect meter reads, apply asset tags, and track equipment inventory and moves.
Process incoming and outgoing mail, faxes, and related billing documentation.
Maintain production records, reporting logs, and file backups.
Provide basic end-user training and support on office equipment.
Support continuous improvement initiatives and assist in developing process documentation and templates.