Print Production

MetaSalt Lake City, UT
$22Onsite

About The Position

We are seeking a hands-on Print Production & Mailroom Operations Specialist with proven experience operating print production equipment and managing mailroom services in a customer-facing environment. The ideal candidate will be responsible for the day-to-day operation of print production, copy services, mailroom functions, shipping/receiving, and related office support services while ensuring high-quality service delivery and customer satisfaction.

Requirements

  • High School Diploma or GED required.
  • Minimum 1 year of experience in print production operations and mailroom operations.
  • Hands-on experience operating production printers, copiers, laminators, binding equipment, and shrink-wrap machines.
  • Previous customer-facing experience in a business or technical environment.
  • Strong understanding of print production workflows and mail distribution processes.
  • Basic technical aptitude and troubleshooting skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Effective problem-solving and organizational skills.
  • Ability to present information to small groups when required.

Nice To Haves

  • Experience in managed print services, copy center operations, imaging/scanning services, or document production environments.
  • Experience supporting shipping/receiving, courier services, and office administration functions

Responsibilities

  • Operate and manage print production equipment, including production printers, copiers, laminators, binding equipment, and shrink-wrap machines.
  • Program, process, and monitor copy and print jobs, ensuring quality and timely completion.
  • Perform binding, finishing, laminating, shrink-wrapping, and presentation preparation services.
  • Manage daily mailroom operations, including sorting, processing, distributing, and tracking incoming and outgoing mail and packages.
  • Coordinate shipping, receiving, courier services, and package deliveries.
  • Operate office equipment including PCs, multifunction devices, scanners, imaging, and mail-processing equipment.
  • Serve as the primary on-site contact for customers, providing excellent customer service and resolving operational issues.
  • Create and complete work orders, maintain service records, and generate operational reports.
  • Monitor inventory levels and reorder office, print, and mailroom supplies as needed.
  • Support conference room setup and coordinate A/V equipment resources when required.
  • Ensure compliance with service level agreements (SLAs) and company operational standards.
  • Interact with vendors, facility management, contractors, and building occupants as needed.
  • Maintain accurate operational and financial records and provide reporting to management and clients.
  • Support reception, switchboard, hospitality, and other office services as assigned.
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