Print Production Clerk

Ricoh • Calgary, AB

5h • CA$17 - CA$19 • Onsite

About The Position

Ricoh is seeking a Print Production Clerk / Senior On-Site Service Specialist to join their team. This role involves managing mail and office supplies, delivering print projects, coordinating and preparing projects for printing, downloading and finishing print jobs, establishing quality controls, responding to end-user equipment issues, performing routine machine maintenance, running reports, and keeping logs of equipment downtime and repairs. The position requires a professional image and the ability to work effectively within a team-driven environment focused on customer success and innovation.

Requirements

• High School Diploma or equivalent work experience
• Minimum 2 years of experience working in a mail room or copy centre
• Excellent interpersonal skills with the ability to quickly develop business relationships
• Strong self-motivation to drive results
• Excellent communication skills both verbal and written
• Effective use of Microsoft Office
• Ability to lift 30+lbs. as necessary

Responsibilities

• Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
• Delivery of mail and printing projects throughout the customers site
• Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
• Download jobs from email or print queue, sizing, reproducing, sorting and finishing
• Establishing and maintaining quality controls to ensure work accuracy
• Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
• Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
• Running reports
• Keeping logs of downtime, repairs and meter charges of all copiers/printers on site
• Present a professional image at all times to customers and vendors

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Retirement plan with company matching contributions
• Team member tuition assistance programs
• Paid vacation time
• Paid holidays
• Other benefits to enhance health, wellness, and personal and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED