Print Operations Technician

Machinify • La Grange, KY

1d • Onsite

About The Position

Machinify is seeking a detail-driven Print Operations Technician for a hands-on, on-site role operating high-volume printing and inserting equipment to produce member and client correspondence for health plans. Accuracy, security, and reliability are essential to the work. The role handles protected health information (PHI) and other confidential materials in accordance with HIPAA and company privacy and security policies. It is performed in a professional office and production environment and is not eligible for remote work.

The technician operates and maintains production equipment, monitors supplies, documents production, communicates equipment or inventory issues, and supports client implementations and special projects as assigned. The position is non-exempt and pays $24.00 per hour.

Requirements

• High school diploma or GED.
• Proficiency working in a Windows-based environment.
• Very strong attention to detail and commitment to accuracy.
• Experience in a fast-paced production or production-line environment.
• Comfort working as part of a team in an on-site operations setting.
• Ability to handle confidential and PHI-protected materials responsibly.

Nice To Haves

• Experience operating high-volume inserting or production printing equipment, such as BlueCrest, Pitney Bowes, or similar.
• Prior experience in a healthcare, HIPAA-regulated, or other compliance-driven environment.

Responsibilities

• Operate letter-inserting equipment and production printers to produce high-volume member and client correspondence accurately and on schedule.
• Perform routine maintenance and troubleshoot inserting and printing equipment.
• Handle PHI and other confidential materials according to HIPAA and Machinify’s data privacy and security policies.
• Monitor inventory of client letterhead, envelopes, and supplies, and place reorders to prevent production interruptions.
• Identify, communicate, and implement process improvements to increase quality, accuracy, and throughput.
• Alert the Print Operations Team Lead and Manager to inventory shortages or equipment issues.
• Maintain accurate reports, logs, and production documentation.
• Support client implementations and special projects as assigned by management.

Benefits

• PTO, paid holidays, and volunteer days.
• Eligibility for health, vision, and dental coverage.
• 401(k) plan participation with company match.
• Flexible spending accounts.
• Tuition reimbursement eligibility.
• Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED