Print Operations Technician

Machinify • La Grange, KY

8h • Onsite

About The Position

Machinify is seeking a detail-driven Print Operations Technician for a hands-on, on-site role supporting high-volume printing and inserting of member and client correspondence for health plans. Accuracy, security, and reliability are essential. The technician operates production printers and letter-inserting equipment, performs routine maintenance and troubleshooting, protects PHI and other confidential materials, monitors supplies, documents production, and supports implementations and special projects. This position works in a professional, well-lit, climate-controlled office and production environment and is not eligible for remote work. Compensation is $24.00 per hour; the position is non-exempt.

Requirements

• High school diploma or GED.
• Proficiency working in a Windows-based environment.
• Very strong attention to detail and commitment to accuracy.
• Experience in a fast-paced production or production-line environment.
• Comfort working as part of a team in an on-site operations setting.
• Ability to handle confidential and PHI-protected materials responsibly.

Nice To Haves

• Experience operating high-volume inserting or production printing equipment, such as BlueCrest, Pitney Bowes, or similar.
• Prior experience in a healthcare, HIPAA-regulated, or other compliance-driven environment.

Responsibilities

• Operate letter-inserting equipment and production printers to produce high-volume member and client correspondence accurately and on schedule.
• Perform routine maintenance and troubleshoot inserting and printing equipment.
• Handle PHI and other confidential materials in accordance with HIPAA and Machinify’s data privacy and security policies.
• Monitor inventory of client letterhead, envelopes, and supplies, and place reorders to prevent production interruptions.
• Identify, communicate, and implement process improvements to increase quality, accuracy, and throughput.
• Alert the Print Operations Team Lead and Manager to inventory shortages or equipment issues.
• Maintain accurate reports, logs, and production documentation.
• Support client implementations and special projects as assigned by management.

Benefits

• PTO, paid holidays, and volunteer days.
• Eligibility for health, vision, and dental coverage.
• Eligibility to participate in a 401(k) plan with company match.
• Flexible spending accounts.
• Tuition reimbursement.
• Eligibility for company-paid life insurance, short-term disability, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED