Print Operations Supervisor - Public Service Supervisor

State of Iowa•Des Moines - 50319 - Polk County, IA

12h•Onsite

About The Position

The State printing unit is seeking a highly skilled Print Operations Supervisor (Public Service Supervisor) to oversee daily operations across the state’s printing, duplication, bindery, and lettershop facilities. This role is one of two dual supervisors responsible for managing end-to-end production workflows, maintaining operational coverage across assigned shifts, and ensuring the timely, accurate, and cost-effective delivery of state documents, forms, publications, and marketing materials. The Print Operations Supervisor directs daily production on digital presses, offset printers, large-format equipment, bindery systems, and lettershop machinery while leading and evaluating a multidisciplinary production staff. The position serves as the operational lead for workflow planning, equipment maintenance, supply inventory management, and state procurement compliance, while actively identifying opportunities for process automation and technology modernization.

Requirements

Graduation from high school (or GED equivalent) and experience equal to four years of full-time work experience in general office administrative support; specialized technical program support; or program administration, development, management, or operations.
Graduation from high school (or GED equivalent); and one year of full-time work experience in general office administrative support; technical program support; or program administration, development, management, or operations; and a total of three years of education and full-time experience (as described in part b), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

Nice To Haves

Print and lettershop equipment operations
Workflow planning and production scheduling
Team supervision and staff development
Inventory management and public procurement compliance

Responsibilities

Directing daily production schedules and short- and long-term workflow planning across print, bindery, and lettershop machinery
Supervising, mentoring, scheduling, and evaluating production, bindery, lettershop, and support staff
Monitoring production quality, turnaround times, material waste, and operating costs to drive continuous improvement
Managing equipment preventative maintenance schedules, emergency repairs, and inventory purchasing in accordance with state procurement rules
Ensuring all operations comply with state quality, environmental, and workplace safety requirements