Principal UX Designer

Workday•Vancouver, BC

4d•CA$145,900 - CA$218,900•Hybrid

About The Position

Workday is seeking a Principal-Level UX Designer to partner directly with the VP of Research, Analytics and Design to architect an AI-driven transformation for a large, multidisciplinary team. This role involves eliminating friction and building a scalable structure to increase organizational speed, while prioritizing design mastery to ensure tools and products are beautiful, intuitive, and enjoyable to use. The position has a dual mandate: Internal Transformation, focusing on building an AI-Savvy Design Team by designing and building custom agents, tools, and workflows to drive efficiency and elevate internal craft; and External Execution, leading product design for high-stakes, complex initiatives by applying expertise in agentic experiences, AI workflows, and data to the core Workday product suite, delivering uncompromised design mastery across diverse user types and scenarios.

Requirements

12+ years experience as a UX Designer, or UX Operations, defining design vision for product areas based on user research, leading design initiatives, or leading design operations for larger studios.
5+ years of experience working on a design team that specifically leverages AI-powered features and workflows.
Bachelor’s degree in Design, HCI with design focus, or related field; Master's degree preferred or equivalent practical experience.
Principal-level understanding of Business Competence and the ability to strategically align UX design vision with a company's goals.
Proven ability to lead Cross-Functional Teamwork at a strategic level, effectively collaborating with and influencing PM and Engineering stakeholders on major design initiatives.
Mastery in Decision Making in complex and strategic design and product matters, balancing user needs, business goals, and long-term strategic factors.
Deep knowledge of Design operational principles and the ability to establish and role out operational models.
Understanding of the Product Development Lifecycle and the ability to champion and integrate user-centered design as a core principle throughout all its stages.
Proven ability in Relationship Building with executive stakeholders, fostering strategic partnerships and influencing organizational direction through communication and design.
Strong understanding of Stakeholder Influence and the ability to effectively present design vision and advocate for user needs with executive stakeholders.
Mastery in Storytelling to communicate design vision, user insights, and strategic recommendations effectively to executive leadership and diverse audiences using advanced methods.
Deep Technical Acumen, understanding AI and its impact on UX operations and design strategy.
Deep mastery of User Experience (UX) Design principles and methodologies.

Nice To Haves

You don’t just design UI; you build the agents and tools themselves.
You have a highly technical grasp of how to leverage AI to automate and accelerate design workflows.
You possess elite product design execution skills.
You refuse to let "enterprise" be an excuse for clunky UX; you hold a high bar for visual elegance, interaction precision, and overall delight.
Proven experience defining scalable operating structures, eliminating friction, and transforming workflows for large, cross-functional teams.

Responsibilities

Translate team pain points into a scalable, modern operating structure.
Design and build custom agents, tools, and workflows that drive massive efficiency and speed for the internal team.
Infuse design mastery into internal tools, ensuring they are as enjoyable, elegant, and inspiring as the software shipped.
Lead product design execution for high-stakes, complex initiatives.
Apply deep understanding of agentic experiences, AI workflows, and data to the core Workday product suite.
Deliver uncompromised design mastery across Workday’s diverse user types and scenarios.
Turn complex enterprise requirements into trusted, high-caliber experiences that users genuinely want to and enjoy using every day.