Principal UX Designer

AmazonNorth Reading, MA
Onsite

About The Position

Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. We are seeking a Principal UX Designer to shape the future of industrial technology. In this role, you'll design intuitive digital experiences that bridge advanced technology with human needs, enabling customers to work effectively in technology-enhanced environments. Your designs will transform automation through control interfaces, monitoring dashboards, and operational systems that prioritize user needs, safety, and efficiency. You'll create simple yet powerful solutions that balance technical requirements with user needs, directly impacting customer experience.

Requirements

  • Experience in usability testing
  • Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
  • 13+ years of UX designer or interaction designer experience
  • Strong portfolio demonstrating complex system design
  • Proven track record of shipping production-ready designs

Nice To Haves

  • Experience in managing UX Design and rapid prototyping efforts
  • Experience guiding, training and mentoring others
  • Experience designing for industrial or technical environments
  • Knowledge of human factors and ergonomics
  • Background in safety-critical or mission-critical system design
  • Experience designing for operations or manufacturing settings
  • Strong understanding of data visualization and complex systems
  • Bachelor's degree in Design, HCI, or related field

Responsibilities

  • Work in a highly ambiguous environment to define UX in a first to market product
  • Set vision and execute on building intuitive interfaces and experiences for industrial technology applications
  • Create user flows and interaction patterns that simplify complex operations for customers
  • Develop and maintain scalable design systems
  • Partner with User Researcher or lead user research initiatives with operators and field personnel
  • Build and test prototypes for various use cases
  • Collaborate with engineering, operations, and safety teams
  • Ensure consistency across multiple services and interfaces
  • Document and communicate design decisions effectively

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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