Principal, UX Designer

Walmart•Bentonville, AR

4d•$110,000 - $220,000•Remote

About The Position

The Principal, UX Designer leads the development and execution of user experience strategies by conducting comprehensive research, user interviews, and usability testing to enhance interaction design. This role requires collaboration with cross-functional teams and stakeholders to align design solutions with business objectives and customer needs. The position involves driving innovation through prototyping, visual design, and iterative testing while maintaining high standards of quality and consistency. The Principal UX Designer also mentors team members and ensures adherence to best practices, contributing to the continuous improvement of user-centered design processes across the organization. About the team: Our team within Walmart Marketplace is committed to empowering third-party sellers by designing seamless, end-to-end experiences. We simplify complex workflows and create intuitive tools that support sellers from onboarding through fulfillment and performance insights. By enhancing the seller journey, we enable business growth and expand product selection for customers. Collaborating across functions, we apply user-centered design principles, prototyping, and usability testing to deliver impactful solutions. Our work drives a dynamic marketplace that benefits sellers and customers alike, fostering continuous improvement and innovation in the online retail environment. Immigration Sponsorship support is NOT available for this role

Requirements

Design craft — Demonstrates exceptional interaction and visual design, with a high bar for quality, clarity, and usability.
Product & strategic thinking — Connects customer needs, business goals, and product strategy; solves the right problems rather than just executing requirements.
Complexity & systems thinking — Makes ambiguous, complex problems understandable and creates solutions that work across journeys, products, and systems.
Leadership & influence — Shapes direction beyond their own work, influences cross-functional partners, raises the quality of others, and drives alignment without relying on authority.
Extensive expertise in user experience strategies, including user interviews, journey mapping, and contextual inquiries to enhance interaction design.
Proven ability to conduct and synthesize qualitative and quantitative research, driving actionable insights and continuous improvement.
Strong skills in prototyping, usability testing, and developing scalable UI/UX design systems aligned with native mobile conventions.
Experience managing crossfunctional partnerships and stakeholder engagement to align design solutions with business goals
Exceptional communication skills to influence teams and present complex information clearly and concisely.
Commitment to driving customercentric solutions through process optimization and data-informed decision-making.
Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Nice To Haves

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
Driving product development in a user experience area
Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Responsibilities

Lead user experience strategy by conducting user interviews, surveys, and site visits to gather insights and identify enhancement opportunities.
Develop detailed user journey maps, storyboards, and interaction designs to improve product usability and engagement.
Collaborate cross-functionally with stakeholders to align UX solutions with business goals and customer needs.
Design and prototype scalable UI/UX systems, ensuring consistency with design principles and native platform guidelines.
Plan and execute usability testing, analyze results, and iterate designs to optimize user satisfaction and performance.
Mentor and guide team members, fostering continuous learning and adherence to best practices.

Benefits

Competitive pay
Incentive awards for performance
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Flexible working hours
Medical coverage
Vision coverage
Dental coverage
Company-paid life insurance
Paid time off (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.