Principal User Experience Designer

Akamai•Cambridge, MA

2d•$139,300 - $250,700

About The Position

Akamai is seeking a Principal User Experience Designer to shape the end-to-end experience of Akamai Cloud. The role sets design direction for major products and workflows and remains hands-on throughout delivery. It focuses on creating a coherent, efficient customer journey across the console, APIs, CLI, and documentation, translating complex problems into intuitive products that improve customer outcomes and business results. The designer partners with multidisciplinary teams and product and engineering leaders to define experience vision, prioritize work, navigate tradeoffs, align dependencies, and guide design from exploration through launch. Research, product analytics, and customer insights are used to inform and validate design decisions.

Requirements

12 years of relevant experience.
Bachelor's degree in UX/UI design or a related field.
A portfolio demonstrating the ability to translate complex problems into intuitive, cohesive enterprise software experiences.
Hands-on skills in interaction design, visual design, and prototyping.
Experience setting design direction, aligning cross-functional teams, and communicating design decisions clearly.
Experience designing for technical users, such as developers or cloud and infrastructure teams.

Responsibilities

Set a clear experience vision and strategic direction for major product initiatives.
Lead design from exploration through launch, delivering implementation-ready interfaces and shaping documentation experiences.
Simplify complex workflows and resolve cross-product friction that slows customer progress and adoption.
Partner with product and engineering leaders to prioritize design work, navigate tradeoffs, and align dependencies.
Use generative and evaluative research, product analytics, and customer insights to guide and validate design decisions.