Principal, Technology Operations

Walmart•Bentonville, AR

3d•Hybrid

About The Position

This role operates at the intersection of strategy and execution within the Tech Strategy and Chief of Staff team in the Global Advertising tech and Walmart + Engineering organization. The team focuses on shaping short- and long-term technology strategy, aligning cross-functional priorities, and enabling cohesive execution and operationalization across enterprise programs. The team is dedicated to optimizing operations, partnering across departments, and delivering business improvements that support both near-term execution and long-term strategy. They collaborate closely with leaders, associates, and stakeholders to enhance efficiency, strengthen communication, and align work to organizational priorities, directly supporting business readiness, decision quality, and enterprise-wide performance.

Requirements

Proven track record in strategy, consulting, or analytics/business operations, translating insights into scalable, measurable business impact.
Passion for AI-enabled productivity; leverages internal AI tools to drive standardization, optimization, and change enablement.
Strong bias for action and iterative delivery; rapidly tests, learns, and improves solutions to deliver value quickly.
Advanced analytical capability with expert Excel skills; synthesizes complex data into clear insights and recommendations.
Strong executive communication skills, including building compelling decks and narratives; experienced presenting to and influencing senior leaders.
Demonstrated ownership of programs, planning, or operating frameworks, with strong follow-through and accountability.
Experience managing or supporting resource planning, hiring programs, and/or organizational operations.
Ability to manage multiple priorities with high attention to detail, organization, and execution rigor.
Proven ability to lead ambiguous, cross-functional initiatives from problem definition through execution.
Ability to influence without authority, build trust, and align stakeholders across engineering, product, and business teams.
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
OR 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and joining to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Drive tech strategy and operational execution for Ad Tech and Walmart plus initiatives.
Identify, design, and operationalize AI-enabled solutions using Walmart’s internal AI tools to streamline day-to-day work.
Build scalable processes and evangelize successful solutions across teams to accelerate enterprise adoption.
Translate high-level priorities into clear plans, milestones, and measurable outcomes, and independently track progress across teams.
Own resource planning and hiring operations, including headcount tracking, requisition visibility, contractor management, and reporting.
Lead data-driven analysis using advanced Excel and spreadsheet tools to generate insights that inform strategic decisions.
Build executive-ready materials (decks, white-papers, etc.) and clearly communicate updates, risks, and recommendations.
Operate as a cross-functional connector, aligning engineering, product, recruiting, and business teams to drive execution.
Identify gaps in current processes and implement practical improvements to increase speed, clarity, and accountability.
Manage multiple initiatives simultaneously, demonstrating strong ownership, follow-through, and attention to detail.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Performance bonuses
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)