Principal, Technology Operations, Cross Border Air

Walmart•Bentonville, AR

19h•Onsite

About The Position

The Walmart US eCommerce cross border inbound team builds products that allow Marketplace Sellers increased selection by offering fast, reliable, and affordable shipping options from overseas factories to the Walmart Fulfillment network. We are seeking an experienced leader to own air services in a fast-paced, rapidly growing, cross border inbound logistics service. The Principal, Technology Operations will own air services, which will include setting the long-term strategy for air products that our sellers will love; creating a critical roadmap to achieve our program goals; defining, measuring, and driving to achieve key success metrics; ensuring project deliverables remain on track (on time and on budget); and communicating and/or escalating program risks. This role is wide ranging in its scope and will include business strategy, project planning, change management, and tracking issues to resolution.

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
Self-starter with a builder mindset, learning and iterating while managing complexity in large and multi-threaded projects.
Ability to bring order to ambiguity.
Superior communication skills, flexibility, and ability to juggle multiple tasks to meet aggressive deadlines.
Organized, disciplined, and can manage multiple projects simultaneously.
Experienced with executing cross functional projects without direct authority over the teams involved.
Background in trade compliance, supply chain, cross border logistics services, and/or freight forwarding.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
Knowledge in creating inclusive digital experiences.
Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.
Knowledge of assistive technologies.
Knowledge of integrating digital accessibility seamlessly.
Knowledge of accessibility best practices.
Knowledge of creating accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Own air services, including setting the long-term strategy for air products.
Create a critical roadmap to achieve program goals.
Define, measure, and drive to achieve key success metrics.
Ensure project deliverables remain on track (on time and on budget).
Communicate and/or escalate program risks.
Manage business strategy, project planning, change management, and tracking issues to resolution.
Think Big – Understand market trends and how they relate to what Sellers want and how they behave in your space. Anticipate your customers’ expectations and exceed them.
Move fast – Work in an agile and iterative team environment.
Manage the Project Planning Process – Work with product and program teams cross-functionally within Walmart to drive efficient and timely project planning processes and business reviews.
Drive effective change management – Standardize and lead change management process.
Communicate change and progress – Create and consolidate communications for internal and external audiences in your space.
Manage Issues – Drive resolution of key issues, escalations, and projects.
Work cross-functionally and across multiple locations – Communication, collaboration, and organization are key to your success.
Provide program leadership for cross-function teams to deliver on your strategy across business, product, tech, support, and operational organizations.
Create a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities.
Promote an environment allowing everyone to bring their best selves to work.
Empower associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments.
Build strong and trusting relationships with team members and business partners.
Work collaboratively and cross-functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model the Walmart values and lead by example to foster our culture.
Support Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us.
Follow the law, our code of conduct and company policies and set expectations for others to do the same.
Promote an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation.
Listen to concerns raised by associates, take action and encourage others to do the same.
Hold self and others accountable for achieving results in a way that is consistent with our values.
Act as an altruistic servant leader and is consistently humble, self-aware, honest and transparent.
Deliver expected business results while putting the customermember first and consistently applying an omnimerchant mindset.
Act with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers.
Adopt a holistic perspective that considers data analytics, customermember insights and different parts of the business when making plans and shaping the teams strategy.
Consistently raise the bar and seek to improve.
Demonstrate curiosity and a growth mindset.
Seek feedback, ask thoughtful questions.
Foster an environment that supports learning, innovation and learning from mistakes and intelligent risktaking.
Exhibit resilience in the face of setbacks.
Seek and implement continuous improvements.
Encourage the team to leverage new digital tools and ways of working.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.