Principal Technologist, Technical Service - Batters, Breadings & Savory US/CAN
About The Position
Ingredion is seeking a Principal Technologist, Technical Service to lead technical support for global and regional customers across diverse food and beverage applications. The role provides formulation expertise primarily in batters and breadings and savory applications for large global accounts. The technologist works with cross-functional teams to showcase ingredient solutions, manage technical projects, and build relationships with internal stakeholders and key customer decision-makers. The position is based in Bedford Park, Illinois, with a hybrid schedule of four days per week on-site and one day per week remote, and reports to the Senior Project Leader, T&HS, US/CAN. Travel may be up to 30%, primarily local.
Requirements
- Bachelor’s or Master’s degree in food science, chemistry, or a related scientific field such as Food Technology, Food Engineering, or Chemical Engineering.
- At least 5 years of product development and Technical Service experience.
- Demonstrated analytical and problem-solving skills for formulation development, optimization, and troubleshooting.
- Laboratory pilot plant and bench-top experience in a research food laboratory or product development environment.
- Excellent written and oral communication skills, including the ability to write comprehensive technical reports and deliver technical presentations.
- Ability to work independently.
- Excellent planning and organizational skills.
- Ability to lead and work with cross-functional teams.
- Ability to travel up to 30%, primarily locally.
Nice To Haves
- Product development and Technical Service experience in batters and breadings and savory applications is preferred.
- Knowledge of common food processes, food ingredient functionality, and ingredient interactions, including starches, sweeteners, hydrocolloids, fats, and proteins.
- Ability to formulate products across a range of food categories.
Responsibilities
- Lead technical execution for key accounts, supporting account plans and strategic roadmaps.
- Engage directly with customers to co-create food concepts and present solutions at meetings and trade shows.
- Provide technical leadership and category expertise for customer, sales, and marketing initiatives.
- Drive category growth as a peer leader in the Category Expertise Team (CET), developing and executing strategic initiatives.
- Manage multiple complex projects and respond to shifting business priorities.
- Introduce innovative technologies and solutions through collaboration with internal teams and customers.
- Design, supervise, and analyze experiments to solve formulation challenges and generate actionable insights.
- Build understanding of ingredient functionality across applications and mentor others in its use.
- Monitor market trends to inform technical strategies.
- Build relationships with senior stakeholders and communicate effectively across teams.
- Serve as Technical Service lead and Subject Matter Expert for the assigned category.
- Respond to customer needs and seek external knowledge to improve understanding and work output.
- Collaborate with internal and external stakeholders.
Benefits
- Performance-based pay.
- Comprehensive benefits and wellness support, including health, long-term savings, and resources for physical, mental, and emotional well-being.
- Learning, training, and development opportunities, including tuition reimbursement.
- Employee recognition program with personalized recognition rewards.
- Employee discount program for products, services, and travel.
- Medical, dental, and vision coverage for full-time roles.
- 401(k) plan with company match.
- The role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission or bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
