Principal Technical Program Manager, Enterprise Technology

Crunchyroll, LLC • Dallas, TX

3d • Hybrid

About The Position

As a Principal Technical Program Manager in Enterprise Technology, you will lead the delivery of large technology initiatives, including enterprise system implementations, migrations, and integration programs spanning engineering teams, business functions, and external partners. You will work with technical teams on design and delivery risks and communicate those risks and decisions clearly to business leaders.

This is a senior individual contributor role. You will provide leaders with a reliable view of program status, risks, and decisions needed, while setting standards for technical program management across Enterprise Technology. AI tools are part of the planning and communication approach, and the role expects you to use them.

The position is based in the Dallas location, with in-office work on Tuesdays, Wednesdays, and Thursdays.

Requirements

• 15+ years of experience leading complex technical programs, including at least 3 years at senior or principal scope.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Prior experience as an engineer, systems analyst, technical lead, or equivalent hands-on role before moving into program delivery.
• Experience leading at least one major enterprise system implementation or migration from planning through cutover, including the technical cutover.
• Ability to read and question technical artifacts directly, including integration designs, data-migration plans, release plans, and test results.
• Expertise in program planning, critical path and dependency management, and release readiness.
• Sound judgment about when to decide, consult, or escalate.
• Ability to turn complex programs into concise, decision-oriented updates.
• Hands-on experience with AI-assisted tools in program work and willingness to implement new capabilities into planning, analysis, and documentation.

Nice To Haves

• Experience with programs involving financial systems, business applications, or digital media workflows.
• Experience in compliance-sensitive or audit-controlled environments.
• Experience with programs involving external vendors or implementation partners.

Responsibilities

• Lead large, complex technical programs across engineering, product, business functions, and external partners from planning through launch.
• Build and maintain integrated program plans covering milestones, dependencies, and the critical path across teams and systems.
• Maintain a reliable view of program health for leaders.
• Identify technical and cross-team risks early.
• Own the Enterprise Technology release and change calendar and coordinate cutover for major launches, including freeze windows, readiness criteria, go/no-go decisions, and rollback decision paths.
• Run program cadences, including planning, dependency reviews, risk and decision tracking, and retrospectives.
• Set technical program management practices across Enterprise Technology, including program definition, plan and risk management, and delivery visibility as the portfolio grows.
• Use AI-assisted tools in program work and implement new capabilities into planning, analysis, and documentation.

Benefits

• Salary plus annual performance bonus earning potential.
• Flexible time off policies.
• Medical, dental, vision, short-term disability, long-term disability, and life insurance.
• Health Savings Account (HSA) program.
• Health care and dependent care Flexible Spending Accounts (FSA).
• 401(k) plan with employer match.
• Employer-paid commuter benefit.
• Support program for new parents.
• Pet insurance; some offices are pet friendly.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior