Principal Technical Program Manager

Wonder Group•New York, NY

22h

About The Position

As a Principal Technical Program Manager at Wonder, you will shape how the product and engineering organization plans, delivers, and measures its work. You will partner with directors and senior leaders to maintain the health of a broad portfolio of programs and resolve complex cross-functional challenges. You will define milestones and success measures for complex initiatives, make decisions amid uncertainty, and build frameworks that improve the effectiveness of teams. You will translate technical risks into clear business decisions for stakeholders from engineering teams through executive leadership. The role owns delivery health across multiple product engineering teams; establishes and champions planning, delivery, and operating-cadence standards; identifies systemic problems and creates scalable solutions; influences scope and prioritization based on delivery data and business impact; communicates strategy and status to senior and C-level stakeholders; and mentors TPMs and other leaders. The position also helps shape delivery tracking and reporting, including the use of AI-assisted tooling. Wonder is a mealtime platform offering dishes from more than 20 exclusive restaurants in a single order, as well as dine-in and pickup at Wonder locations. The company owns and operates the dining experience, from recipe development to the technology that powers it.

Requirements

6–8 years of technical program management experience, or comparable experience, including leading programs and processes across multiple teams or a full product engineering group.
Strong technical fluency to engage with engineering leaders on tradeoffs, pressure-test estimates and dependencies, and understand how technical decisions affect scope, sequencing, and risk.
Experience leveraging AI tools to increase velocity and quality, plus hands-on experience with tools such as Jellyfish, Jira, SQL, BigQuery, Datadog, and Redash.
Data literacy to connect delivery data to business outcomes, distinguish signal from noise, and assess AI-generated analysis.
Track record of independently defining goals, milestones, and success measures for large, ambiguous, multi-quarter initiatives and driving them to completion.
Demonstrated success building and rolling out planning or delivery frameworks adopted across a group or organization.
Exceptional written and verbal communication skills, including experience presenting to executive audiences and tailoring communication to the audience.
Ability to influence without authority, build trust with directors and senior leaders, and navigate complex stakeholder environments.
Experience mentoring TPMs or program managers and setting standards for the craft.
Strong judgment in ambiguity and ability to identify opportunities to improve operating efficiency and implement solutions at scale.

Nice To Haves

Experience in the tech industry or food delivery industry.

Responsibilities

Own delivery health across programs and initiatives spanning multiple product engineering teams, partnering with leadership to keep the portfolio on track.
Define milestones and success measures independently, secure stakeholder buy-in, and launch plans that may extend a year or more.
Design, evolve, and champion planning, delivery, and operating-cadence standards, including quarterly planning, WBRs/MBRs, and risk and dependency management.
Identify recurring bottlenecks and opportunities across organizational boundaries, and build durable, scalable mechanisms to address them.
Find synergies and integration opportunities across teams and processes.
Influence scope and prioritization decisions using delivery data and business impact, and partner with engineering leadership where technical strategy and program delivery intersect.
Communicate vision, strategy, and status to senior and C-level stakeholders, translating technical risks into actionable business decisions.
Coordinate across teams, departments, and leadership levels; align stakeholders on bold or high-risk directions and navigate complex stakeholder dynamics.
Mentor and coach TPMs and other leaders, shape delivery tracking and reporting—including AI-assisted tooling—and promote accountability, high performance, and constructive feedback.