Principal Technical Program Manager

Oracle•Nashville, TN

About The Position

Oracle’s Strategic Customer Engineering organization enables strategic customers to plan, acquire, and consume OCI services at scale. Its Technical Delivery organization coordinates execution among Customer Management, Technical Demand, Capacity Management, Product, Engineering, Data Center Build, Networking, Operations, and regional delivery teams. It converts prioritized customer demand and capacity plans into executable delivery plans, resolves dependencies, tracks readiness, mitigates risks, and aligns fulfillment for strategic customer programs. As a Principal Technical Program Manager, Technical Delivery, you will lead complex cross-functional delivery programs for Oracle’s strategic OCI customers, including high-priority AI workloads. You will draw on technical program management, cloud infrastructure delivery, customer engagement, operational execution, and stakeholder management experience to ensure commitments are planned, tracked, governed, and delivered predictably. You will regularly coordinate with leaders and teams across the organizations involved to keep customer priorities, capacity plans, technical dependencies, and execution outcomes aligned. Strong communication, analytical capabilities, operational rigor, technical depth, and executive presence are required. A hands-on Data Center or network engineering background, and the ability to turn infrastructure dependencies into actionable plans and executive-ready updates, are highly preferred.

Requirements

Experience in technical program management, cloud infrastructure delivery, customer engagement, operational execution, and stakeholder management.
Strong communication skills, analytical capabilities, operational rigor, technical depth, and executive presence.

Nice To Haves

Hands-on Data Center or network engineering background.
Demonstrated ability to translate technical infrastructure dependencies into actionable delivery plans, risks, milestones, and executive-ready updates.

Responsibilities

Lead complex technical delivery programs for strategic OCI customers and high-priority AI workloads.
Translate prioritized customer demand and capacity plans into executable delivery plans with milestones, owners, dependencies, risks, and success criteria.
Drive cross-functional execution across Customer Management, Technical Demand, Capacity Management, Product, Engineering, Data Center Build, Networking, Operations, vendors, colocation partners, and regional delivery teams.
Establish and manage delivery operating mechanisms, including program reviews, readiness checkpoints, dependency tracking, risk reviews, escalation forums, and leadership reporting.
Identify delivery risks, technical dependencies, capacity constraints, deployment blockers, vendor delays, and execution gaps early.
Develop mitigation plans, escalation paths, and decision frameworks to keep strategic customer commitments on track.
Partner with Technical Demand to align delivery execution with approved demand, customer priorities, planning assumptions, and fulfillment readiness.
Partner with Capacity Management and infrastructure teams to align delivery plans with capacity availability, deployment timelines, and operational readiness.
Support prioritization and tradeoff discussions involving customer commitments, technical dependencies, delivery constraints, and capacity limitations.
Provide visibility into delivery health, customer impact, risks, tradeoffs, blockers, and required decisions.
Drive accountability across matrixed teams by establishing ownership, timelines, action items, and follow-up mechanisms.
Improve Technical Delivery governance, tooling, dashboards, templates, metrics, and repeatable execution processes.
Work with geographically distributed teams across multiple regions and time zones.
Ensure strategic customer demand is positioned for successful, predictable, and timely technical delivery.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short-term and long-term disability
Life insurance and AD&D
Supplemental life insurance for employees, spouses, and children
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Flexible or accrued paid vacation, subject to eligibility and employee work schedule
11 paid holidays
Paid sick leave
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal benefits
Voluntary auto, homeowner, and pet insurance
May be eligible for bonus and equity