Principal Technical Program Manager

Microsoft•Redmond, WA

About The Position

The AI Transformation team within Microsoft Frontier Company reimagines how the company operates in the age of AI. The team works across the business to transform critical end-to-end workflows, bringing people, AI agents, and systems together to create new ways of working. It combines engineering, applied AI, program leadership, and business transformation to move from opportunity to working solution, with a builder mindset that is hands-on, collaborative, comfortable with ambiguity, and biased toward action. Its goal is to build AI-native operating models and reusable solutions that improve company operations and accelerate transformation at scale. The Technical Program Manager provides technical and program leadership to turn AI transformation opportunities into solutions with measurable operational impact. Working across small multidisciplinary teams and business stakeholders, this role translates goals into executable plans, aligns dependencies and decisions, and drives initiatives from early experimentation through deployment, adoption, and scale. The position incorporates security, privacy, Responsible AI, and compliance throughout program execution.

Requirements

  • Bachelor's degree and 6+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • 3+ years of experience managing cross-functional and/or cross-team projects.

Nice To Haves

  • Bachelor's degree and 12+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • 8+ years of experience managing cross-functional and/or cross-team projects.
  • 1+ year of experience reading and/or writing code, such as for sample documentation or product demos.
  • 5+ years of experience conducting research as part of a research program in academic or industry settings.
  • 5+ years of experience developing and deploying live production systems as part of a product team.
  • 5+ years of experience developing and deploying products or systems at multiple points in the product cycle, from ideation to shipping.

Responsibilities

  • Drive AI transformation initiatives from ambiguous opportunities through experimentation, implementation, adoption, and scale.
  • Partner deeply with engineering teams and apply technical judgment to understand designs, tradeoffs, and emerging AI and agentic capabilities.
  • Lead multiple complex initiatives in parallel by establishing priorities, managing dependencies and risks, and maintaining execution velocity.
  • Translate business and operational needs into clear outcomes, success measures, plans, and ownership.
  • Provide cross-functional leadership by creating clarity, driving decisions, and aligning teams in fast-moving and ambiguous environments.
  • Drive measurable operational impact through business metrics, evaluation, telemetry, and feedback loops that inform iteration and scaling decisions.
  • Build trusted partnerships across Frontier and identify reusable patterns and approaches that enable successful transformations to scale.
  • Ensure security, privacy, Responsible AI, and compliance requirements are incorporated throughout program execution.
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