Principal Team Leader, Facilities & Projects

Chick-fil-A Supply LLC • Atlanta, GA

2d

About The Position

Serve as the center of excellence for Chick-fil-A Supply’s maintenance and facilities management operations. Lead a team responsible for developing strategies, plans, and standards that meet business needs, promote operational excellence, drive continuous improvement and innovation, and monitor Facilities Maintenance providers and vendors. The role requires understanding business needs and applying leading maintenance and facilities management practices, industry benchmarks, and trends. The position collaborates with operations, maintenance, and IFM provider teams to develop cost-effective, efficient strategies and solutions that meet Safety, Quality and Compliance (SQC) requirements.

Chick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is a food production and distribution service network focused on serving the unique needs and growing volume of Chick-fil-A restaurants.

Requirements

• Knowledge of warehouse and distribution center processes, layouts, systems, and designs.
• Knowledge of building operations and equipment maintenance, including production equipment maintenance.
• Knowledge of leading maintenance and facilities management practices, industry benchmarks and trends, and leading technology solutions.
• Ability to develop operational excellence and continuous-improvement initiatives, evaluate options, and build a business case for change.
• Familiarity or proficiency with Microsoft Office Suite, including Visio, Project, Word, Excel, Access, PowerPoint, and Outlook; CAD; and design drawings.
• Demonstrated ability to develop and execute large strategic projects or initiatives with minimal supervision.
• Ability to multitask and drive execution across multiple priorities.
• Demonstrated ability to lead, influence, and drive results through cross-functional teams and at all organizational levels.
• Excellent ability to establish, build, and maintain working relationships within CFA Supply and with maintenance providers and vendors.
• Demonstrated ability to get work done with and through others.
• Ability to work effectively in team environments, manage team dynamics, and influence without direct authority.
• Ability to think objectively and interpret meaningful themes from quantitative and qualitative methods.
• Strong verbal, written, and presentation skills, including developing and delivering executive-level presentations.
• Ability to communicate complex issues and concepts simply to gain understanding, buy-in, and support across organizational levels.
• Logical, analytical, and organized thinking.
• At least 6 years of experience.
• Bachelor’s degree in Engineering.

Nice To Haves

• 10 or more years of experience.
• Strong knowledge of building operations, equipment, maintenance, and facilities management, preferably in food processing and distribution centers.
• Strong knowledge of food production equipment design and operation.
• Strong knowledge of engineering principles, practices, and processes related to distribution facility layout and design, construction, and operations.
• Strong knowledge of leading practices, industry benchmarks, and trends.
• Ability to develop strategies and solutions that drive operational excellence and continuous improvement.
• Master’s degree.

Responsibilities

• Proactively develop strategies and plans to meet business needs and growth plans, and serve as a trusted advisor to operations.
• Develop initiatives that drive innovation and continuous improvement, including asset reliability, equipment and infrastructure optimization, reduced energy and water usage, and reduced waste generation.
• Develop life-cycle asset plans and capital plans, including predictive capital planning, to optimize asset utilization, identify potential asset replacements, and ensure sufficient funds are budgeted.
• Participate in developing and administering operational and capital budgets.
• Provide guidance, set standards, and create processes and toolkits to drive operational excellence and the appropriate standard of care.
• Set the network’s strategic direction and digital framework, including technical and functional requirements for equipment and facilities sustainment systems initiatives.
• Partner with key leadership stakeholders to develop and lead equipment reliability and CMMS initiatives, including financial process integration tied to the asset.
• Set strategic direction for maintenance providers and monitor their performance, participate in governance meetings, analyze maintenance spend, and conduct trend and root-cause analysis to minimize future occurrences.
• Keep abreast of maintenance and facilities management trends, leading practices, and industry benchmarks, and drive changes to improve operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal