Principal, Specialist SE

Salesforce•Indianapolis, IN

1d•$157,640 - $231,980•Onsite

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Requirements

B.S. Computer Science, Software Engineering, MIS
United States Citizenship required
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience
Background as a Platform or Technical Architect with expertise in Salesforce platform capabilities (Apex, Lightning Web Components (LWC), Flow, Salesforce DX) and industry-specific clouds like Agentforce for Public Sector.
Hands-on experience with LLMs, prompt engineering, and AI-assisted development tools (Claude, Cursor, GitHub Copilot), along with an understanding of the Model Context Protocol
Proficiency in scripting (Python, Node.js, Bash), DevOps (Git, Continuous Integration/Continuous Deployment (CI/CD), Docker), and robust API integration (REST/GraphQL) to design accelerators for State and Local Government
Ability to travel 20-30% for customer engagements, Tiger Team activations, and industry events

Nice To Haves

Salesforce Certifications
Previous experience as a solution/sales engineer
Hands-on experience sourcing and working with open data sets from platforms like Hugging Face and Kaggle.
Familiarity with open-sourcing projects and creating technical localization guides for partners.
Familiarity with Agentforce, Einstein, or Salesforce AI features.
Active participation in the AI developer community (open source contributions, blog posts, conference talks).

Responsibilities

Design, build, and operationalize agentic AI-driven workflows using Large Language Models (LLMs), prompt engineering, and tools like Agentforce Vibes, Claude, Cursor, and GitHub Copilot to accelerate demo creation
Empower customers to build, configure, and support their own Salesforce environments faster and smarter using industry-specific clouds like Agentforce for Public Sector.
Proactively build production-ready, open-sourced, and standards-aligned accelerators targeting State and Local Government customers based on the "80% Generic Core" philosophy, providing Localization Guides for the Systems Integrator (SI)-led final 20%.
Scope every accelerator through the Triple Filter (Open Data Mandate, Standards Mandate, Revenue Matrix) and measure success by Net New Annual Order Value (NNAOV) and consumption metrics.
Act as a strategic advisor to Product Management, providing critical feedback on Agentforce Vibes and identifying cross-functional integration gaps within the Headless 360 ecosystem to optimize AI-assisted development workflows.