Principal Site Reliability Engineer (SRE)

Voya Financial•NC-Work@Home, North Carolina, CT
•$149,000 - $190,000

About The Position

The Principal Site Reliability Engineer (SRE) is a technical expert and strategic leader responsible for the reliability, scalability, performance, and operational excellence of enterprise platforms and services. This role drives automation, observability, and resiliency initiatives across the organization, ensuring systems are secure, highly available, and aligned with business objectives.

Requirements

  • 10+ years of experience in software engineering, systems engineering, cloud engineering, Site Reliability Engineering, or related disciplines.
  • Deep expertise in cloud platforms (Azure, AWS), distributed systems, infrastructure automation, and observability tools.
  • Strong experience managing reliability, availability, scalability, and performance for business-critical systems.
  • Track record of leading complex technical initiatives with enterprise-wide impact.
  • Experience mentoring senior engineers and driving operational excellence across teams.
  • Strong communication, collaboration, and strategic problem-solving skills.

Nice To Haves

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Responsibilities

  • Lead the reliability, scalability, and operational readiness of enterprise platforms and critical systems.
  • Drive SRE best practices, including automation, monitoring, incident management, and capacity planning.
  • Act as a key technical leader for platform resiliency, availability, disaster recovery, and performance optimization.
  • Partner with engineering, infrastructure, security, and product teams to improve system reliability and operational efficiency.
  • Mentor engineers and promote a culture of ownership, operational excellence, and continuous improvement.
  • Solve complex challenges involving distributed systems, cloud infrastructure, production operations, and large-scale platforms.
  • Champion Infrastructure as Code (IaC), CI/CD, automation, observability, and cloud-native technologies.
  • Influence enterprise technology strategy and represent SRE priorities in cross-functional and leadership discussions.

Benefits

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year
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