Principal Program Manager, Selling Partner Communities

Amazon • Seattle, WA

1d

About The Position

We are looking for a Principal Program Manager to serve as a strategic partner
and operational backbone for our organization. This is a high-impact,
high-visibility role that sits at the center of how our org operates,
communicates, and drives results — both internally and across partner
organizations. The ideal candidate thrives in ambiguity, brings exceptional
judgment, and knows how to move fast without losing rigor.
This role is ideal for a builder and connector who can zoom out to see the big
picture and zoom in to drive execution — someone who earns trust quickly,
influences without authority, and makes the people and teams around them more
effective.

Requirements

• 7+ years of experience in program management, strategy, operations, or a related field
• Demonstrated ability to lead large-scale, cross-functional initiatives from ambiguity to execution
• Strong business acumen with the ability to connect operational details to strategic priorities
• Exceptional written and verbal communication skills; able to write for senior audiences and represent the org externally
• Proven track record of influencing without authority across organizational boundaries
• Comfortable operating in fast-moving, ambiguous environments with competing priorities
• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of program or project management experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

• Experience supporting or partnering with senior leaders in a chief of staff, technical advisor, or equivalent capacity is a plus
• Experience delivering projects within scope, time, budget and quality

Responsibilities

• Own and drive the operational rhythm of the organization, including goal-setting cycles, business reviews, planning processes, and leadership forums
• Identify gaps, inefficiencies, and opportunities across the org and lead initiatives to address them
• Serve as a trusted thought partner to the Director, helping prioritize and sequence work across competing demands
• Lead and coordinate cross-functional programs that span multiple organizations, ensuring alignment, accountability, and momentum
• Navigate complex stakeholder landscapes with clarity and confidence, bringing the right people together at the right time
• Define program structures, success metrics, and governance for initiatives that don't have a natural home
• Identify and implement mechanisms that reduce friction, eliminate redundancy, and improve how the org operates at scale
• Build scalable processes and frameworks that grow with the organization
• Own org-wide internal communications, including leadership updates, all-hands content, and team-facing messaging
• Lead external communications strategy in partnership with relevant stakeholders, ensuring consistent, clear, and compelling narratives
• Translate complex, ambiguous topics into crisp, audience-appropriate communications

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal