Principal Product Manager- Agent Tools and Lifecycle

Microsoft•Redmond, WA
•$165,600 - $331,200

About The Position

The Principal Product Manager on the Agent Tools & Lifecycle team owns multi-year strategy and cross-organizational execution for information-worker and maker authoring tools and lifecycle management for agents used by Autopilots and Workflows. The role shapes how people and organizations create, deploy, govern, and evolve agents, digital workers, and AI-powered workflows across Microsoft 365 Copilot and partner organizations. The position develops unified product strategy for authoring, publishing, evaluation, observability, governance, and operations. It uses AI and customer and market signals to identify opportunities across divisions, translates ambiguous needs into durable product and platform direction, guides roadmap and investment priorities, and aligns executives and cross-functional partners around measurable outcomes. The role is an opportunity to shape an AI-first platform area for millions of customers and lead complex product transitions through influence at organizational scale.

Requirements

  • Bachelor's Degree and 10+ years of experience in product/service/program management or software development, or equivalent experience.

Nice To Haves

  • Bachelor's Degree and 15+ years of experience in product/service/program management or software development, or equivalent experience.
  • 6+ years of experience taking a product, feature, or experience to market, such as through design, product-market fit, and launch, including internal tools or frameworks.
  • 8+ years of experience improving product metrics in a market, such as growing a customer base, expanding customer usage, or avoiding customer churn.
  • 8+ years of experience disrupting a market for a product, feature, or experience, such as through competitive disruption or replacing an established competing product.
  • Experience with agentic AI and AI prototyping; workflow automation; low-code/no-code and developer authoring; product lifecycle and specifications; evaluation, experimentation, observability, governance, identity, security, and enterprise platform operations; executive storytelling, negotiation, product evangelism, and cross-functional leadership.

Responsibilities

  • Define and evangelize the long-term vision, strategy, investment framework, and roadmap for agent, autopilot, and workflow authoring and lifecycle experiences across divisional boundaries.
  • Synthesize customer research, telemetry, market intelligence, competitive analysis, and AI-assisted insights to identify unmet needs, validate product-market fit, prioritize opportunities, and guide resource tradeoffs.
  • Create a coherent progression across information-worker, maker, and developer entry points, enabling solutions to move from lightweight creation to trusted, governed, enterprise-scale deployment without fragmentation or rework.
  • Drive shared lifecycle capabilities across Copilot, Copilot Studio, Agent Builder, Power Automate, and partner surfaces, including specification, validation, publishing, distribution, evaluation, observability, versioning, governance, operations, and supportability.
  • Partner with Microsoft teams to define platform contracts, integration patterns, ownership boundaries, dependencies, release criteria, and shared success measures.
  • Lead difficult product and architecture decisions with senior stakeholders, balancing customer value, business impact, technical feasibility, quality, security, privacy, responsible AI, compliance, reliability, cost, and time to market.
  • Define OKRs, AI quality measures, and experimentation and learning loops; use evidence to improve adoption, engagement, retention, reliability, and business outcomes, and to change course or deprecate capabilities when warranted.
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